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Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Service Technician.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What You’ll Do
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Act as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
- Assist in the testing, programming and commissioning of Fire Alarm and life safety systems.
- Assist in the servicing of Fire Alarm and life safety systems.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programing of Fire Alarm Systems, schematics and operational/product manuals.
- Execute all work in accordance with local and national codes, general best practices as well as company health and safety policies and procedures.
Act as our customers best service provider at all times thereby ensuring Convergint Technologies is the first choice for service.
Communicate and work with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Keep up to date and informed on all company policies.
Present a professional image of Convergint Technologies at all times in appearance and behavior.
What You’ll Need
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
- Solid technical skills and/or experience related to Fire Alarm systems, and/or electronic security systems.
- Solid programming skills and proven ability to troubleshoot problems and look for solutions.
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
- A valid driver’s license with a clean driving record.
- Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Company Vehicle for business use
- Corporate Social Responsibility Day
- And much more…
Requirements:
Education: High School/GED or equivalent experience
Minimum Experience: 3-5 years as a Fire Alarm Service Technician with experience in programming EST or Simplex/Autocall Fire Alarm systems or similar complexity.
