The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Smith & Wollensky’s high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES:
- Greet guests warmly, take their food and beverage orders.
- Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
- Enter food and beverage orders into POS system accurately.
- Provide attentive and personalized service, anticipating guests’ needs.
- Check on guests during their meals to ensure satisfaction and address requests/concerns.
- Refill drinks, clear plates, and reset tables.
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
- Handle guest complaints or concerns professionally and bring issues to management when necessary.
- Present bills to guests and process payment transactions accurately and quickly.
- Participate in pre-shift meetings and training sessions as required.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
QUALIFICATIONS:
- Minimum 2 years of Fine Dining experience is required
- Must have open availability to work Full Time
- Excellent interpersonal and communication skills.
- Ability to handle cash and paperwork accurately.
- Must be well versed in Point-of-Sale system.
- Must be able to perform under pressure in a high-volume restaurant setting.
If you think you have what it takes to join our new team in Boston, please submit your resume here.
Job Type: Full-time
Pay: $1,200.00 - $2,500.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Restaurant type:
- Fine dining restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Fine dining: 2 years (Required)
Work Location: In person