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SalaryGENERAL REQUISITION INFORMATION
EEO Statement:
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.
Job Title
Financial Support Coordinator
Job Grade
AS15H
Division
Institutional Effectiveness and Student Success
College/Dept
Financial Support and Scholarship
Department
FS&S
Requisition Number
2024-00165
FTE (full-time equivalency)
100.00
Work Schedule
M-F, 8 A.M - 5 P.M., but may vary
Does the position provide the opportunity to work Remotely/Telecommuting?
Yes – partial remote/telecommute opportunity
Appointment Term
12- 12/12 months
Is this position essential personnel according to the inclement weather policy?
Pay Information
$43,686
Pay Schedule
Hourly
FLSA Designation
Non-Exempt
Position Summary
This position supports the duties of the Assistant Director, Loans in the everyday operation of the loan programs which includes processing all Federal student loans (focusing on Parent and Graduate PLUS Loans) and assisting with alternative loans. This position completes all transmission of loan data to the Department of Education’s Common Origination and Disbursement (COD) system. The coordinator is responsible for reviewing all reject reports from COD and resolving any issues. This position provides support to the Assistant Director for other projects as assigned. The position also requires the individual to be cross-trained with the Counselor positions (Outreach) to assist with proactive customer service on the phone and front counter in order to fill-in gaps during peak processing or employee absences.
Job Duties
Responsibility Area:
Process Parent/Graduate PLUS Loans
Duties:
Processes all Parent and Graduate PLUS Loans, including monitoring loan status and disbursement.
Percentage Of Time
40
Essential Function:
Yes
Responsibility Area:
Send and Receive Loan Files
Duties:
Sends and receives all Federal Loan files through the Common Origination and
Disbursement (COD) System. Resolves loan reject issues daily.
Percentage Of Time
25
Essential Function:
Yes
Responsibility Area:
Troubleshoot Issues with Loans
Duties:
Troubleshoots loan issues and problems using the National Student Loan Data System (NSLDS), COD and ELM. Answers questions from students and staff members regarding specific loan issues.
Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
Assist with Monitoring/Completing
Duties:
Assists with monitoring and completing loan checklists, service indicators, and user edits including, but not limited to, Master Promissory Notes and Entrance Counseling for Direct Loans, PLUS and Grad PLUS related checklists, late and retroactive disbursements.
Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
Process Loan Disbursement Notifications
Duties:
Processes all loan disbursement notifications, including all paper PLUS letters.
Percentage Of Time
5
Essential Function:
Yes
Responsibility Area:
Process Specialized Awarding of Aid
Duties:
Processes specialized awarding of aid for students with Parent PLUS Loan denials.
Percentage Of Time
5
Essential Function:
Yes
Responsibility Area:
Stand in for Assistant Director as Needed
Duties:
Serve as backup for the Assistant Director by performing duties to ensure loan processes (including alternative loans) are completed in a timely manner in his or her absence.
Percentage Of Time
5
Essential Function:
Yes
Required and Preferred Qualifications
Required Education
Bachelor’s degree
Required Experience
Minimum of one year financial aid or related experience in higher education. Equivalent combination of education and experience will be considered.
Required License/Certification
NA
Required Additional Qualifications:
NA
Preferred Education
NA
Preferred Experience
NA
Preferred License/Certification
NA
Preferred Additional Qualifications:
NA
Compliance Requirements
Credit Check
Yes
Motor Vehicle Licensing Validity Check
No
Pre-employment Physical Request and Assessment
No
Drug Screen
No
