Financial Service Processor (Remote)

Financial Service Processor (Remote)

Chandler, AZ (Remote)

$15.62 hr (Weekly pay + Benefits)

6 month contract (Potential for extension or permanent)

Full-time: M-F (2 months during training, start time 6am MST)

Hours after training: Start times b/w 5am MST - 11an MST

Our client is an accredited online university offering great programs across many industries. Their mission is to provide a community of caring and guidance for academic, financial, mental health, and career support while providing a path that makes quality college education accessible to all learners. They are seeking a detailed orientated Financial Service Processor (Remote) to join their team!

POSITION SUMMARY:

The Financial Services Processor reports to the Financial Services Manager. The Financial Services Processor analyzes students' financial aid documentation to ensure accuracy and completeness, awards the appropriate funding to students, ensures the funding is disbursed accurately, ensures the student's funding was appropriate when they withdraw/graduate and ensures excess funds are accurately processed to the student. This role will be working with student docs and other information to determine their FA eligibility and potentially award them their PELL, Loans, and/or other aid. The role is not student facing but working behind the scenes on files.

Job Responsibilities:

• Determine financial aid eligibility on a student-by-student basis following standard operation procedures.
• Award funding to students based on standard operating procedures.
• Follow all company policies and procedures.
• Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.
• Review the National Student Loan Database System (NSLDS) to determine current student eligibility.
• Review the Common Originations and Disbursement System (COD) to determine current student eligibility.
• All other duties as assigned.

Job Requirements:

• High School Diploma or equivalent
• 3+yr of experience in financial industry either as Mortgage/Loan Officer, Underwriter, Financial aid, or similar Processing role
• Requires critical thinking, process orientated and problem-solving. Experience to dig deeper, ask the right questions and use resources to come up with solutions.
• Experience and comfortable with handling daily repetitive tasks
• Must be Self-disciplined, able to self-motivate and experience working independently in a remote role.  Requires home office, reliable internet and with limited distractions
• Experience in processing, working with files and meeting daily deadlines
• Requires experience with meeting daily goals
• Committed to not miss paid training (Training requires daily attendance) Able to attend consistent 4 weeks of work training without time off, then 2 weeks of work/flexible, followed by 4 weeks of training. Able to commit to daily attendance for the first 2 months.
• Requires being adaptable and can deal with change to policy or procedures
• Requires experience with attention to detail type of work entering information accurately
• Requires basic math skills and able to do simple calculations
• Experience or interested in educational setting within Financial Aid
• Interest in learning federal financial aid programs and regulations
• Eager to learn and is coachable

Please send your resume. Thank you!

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.