Financial Assistance Coordinator

Title
Financial Assistance Coordinator
About the Organization
OUR MISSION
Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.
We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.
OUR VISION
We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.
We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Shift
Days
Number of Openings
1
Category
Veteran Services
Location
San Antonio, TX
Description
JOB PURPOSE:
Ensure the prompt and accurate payment of Veterans' eligible program expenses to third party providers. Document and maintain thorough records.
Position Requirements
ESSENTIAL JOB RESPONSIBILITIES:

• Coordinate and process Temporary Financial Assistance payments to third party providers for approved expenses as part of the client's service plan; Confirm receipt of payments; and submit TFA to Financial Assistance and Quality Assurance Coordinator on a weekly basis.
• Maintain ongoing communication with Lead Case Manager, Lead Outreach and Intake Specialist, Financial Assistance Associate, and Program Manager.
• Conduct periodic peer to peer Quality Assurance audit of Temporary Financial Assistance (TFA) to include, check register, TFA logs, client files, HMIS and making necessary corrections to ensure SSVF Program is within compliance.
• Maintain accurate checkbook balance at all times. Forward all credit card receipts and appropriate forms to the accounting department promptly. Keep detailed records of payments made. Update client case file appropriately and enter information into HMIS database.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:
EDUCATION: High School or equivalent reading and writing skills. Associate's degree in accounting preferred.
EXPERIENCE: 6+ months experience in accounting, bookkeeping, and/or auditing, 1 year preferred; 6+ months experience in a heavy customer service focused environment; 1 year preferred. Experience with HMIS and VA Repository a plus. Experience in a social service environment a plus.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.
LICENSES: Driver's License with clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.
EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
Salary/Wage
EOE Statement
Endeavors and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."
This position is currently accepting applications.
Title
Financial Assistance Coordinator