Financial Aid Officer

Job description

National Polytechnic College has an immediate opening for a highly motivated, results-oriented Financial Aid Officer to work at our Lakewood, CA campus. This position will be responsible for packaging students for Title IV funding.

REPORTS TO: Director of Operations

RESPONSIBILITIES:

• Responsible for all activities related to Financial Aid services, which includes but is not limited to; Provides Financial Aid counseling for prospective and returning students, packages federal aid, and calculate: PELL, SEOG, and other source certify loans; monitor student academic progress and eligibility for fund disbursement and resolves federal edits, including citizenship, resolves issues related to discrepancy reports, etc.
• Assists with the production of annual Financial Aid reports, participates in the annual pre-audit procedure, coordinates entrance and exit interviews with borrower, and performs refund calculation.
• Review all Title IV paperwork with students to ensure their understanding. Review tax documents, Financial Aid paperwork for completeness and accuracy. Reviews applications selected for verification.
• Report status of packaging to Campus Director and Financial Aid Director weekly.
• Continually acknowledge students throughout their program for retention and timely payments.
• Assist with default management.
• Assist Fiscal Department to Follow-up with students who have account balances.
• Maintain a professional and administrative/ staff and student relationship at all times.
• Maintain close contact with all student referral agencies to keep abreast of new changes in federal/state laws, rules or regulations.
• Report any and all incidents of non – compliance with school rules, policies, and regulations by students to the Director of Operations or Director immediately. The same applies to any staff member or instructor.
• Attend all workshops or seminars pertaining to the job description in order to learn new techniques or meet standard guidelines.
• Perform other related duties as assigned or required.

Knowledge and Skill Requirements:

• Minimum 2 years experience in Financial Aid for postsecondary school/college
• Exceptional customer service skills
• Excellent organizational skills
• Must be familiar with Microsoft Word, Excel, Outlook, NSLDS, and have third-party database experience (preferably RGM)
• Professional, team player, excellent communication skills
• Bilingual (English / Spanish) preferred

This is a full-time position with a competitive salary.

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Due to the nature of our industry, we do not have remote positions

Job Type: Full-time

Salary: $22.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Financial acumen: 1 year (Preferred)
• Financial aid: 2 years (Preferred)

Work Location: In person