Address
Form of workLocation : Logan Campus, WV
Job Type: Full-time
Job Number: 00085
Department: Student Services
Division: Financial Assistance
Opening Date: 10/09/2023
Requirements: Associate's Degree, plus 1-2 years of work experience in customer service, counseling, or advising. Bachelor's Degree is preferred. Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities, may be substituted for education. Extensive work experience in Financial Aid is a plus. Must have ability to work with and retrieve data from integrated information systems; knowledge of general office practice and procedures; written and oral communication skills and knowledge of correct grammar, spelling, punctuation, and sentence structure. Must have computer skills (Microsoft Word and Excel), and record keeping is required. Should be knowledgeable of the Banner system, Financial Aid Management System (FAMS), National Student Loan Data System (NSLDS), Central Processing System (CPS), Ed Express, and Common Origination and Disbursement website. Must demonstrate math and financial record-keeping skills, along with analytical and problem-solving skills. Must be flexible and have the ability to coordinate a variety of projects and tasks taking place at once, adapt to an ever-changing environment, and prioritize workload. Must have a strong commitment to excellent customer service, demonstrating a people-first attitude, patience to communicate with various interdisciplinary teams and users, attentiveness, creativity, and resourcefulness. Must be able to work with and communicate with a diverse population from different situations and backgrounds, including strong interpersonal skills and commitment to working with students and interacting with the public. Ability to maintain confidentiality (Family Educational Rights and Privacy Act, (FERP A). Ability to learn, understand, and apply federal, state, and institutional regulations, policies, and procedures. Must be a self-starter, work independently, and require minimal supervision.
Examples of Duties / Knowledge & Skills
Responsibilities: The Financial Aid Counselor provides financial counseling services and assistance to students. Counsels and advises students, parents, and prospective students in the application process for all federal, state, and institutional aid to eligible students. Maintains electronic records necessary for evaluation and disbursement of Financial Aid. May coordinate, administer, and reconcile several state grant aid programs. Additional responsibilities include overseeing the daily processing of all documents submitted to the office through the use of a digital imaging system.
Supplemental information
Application Process:
100 College Drive, Logan, WV 25601
Southern West Virginia Community and Technical College is an Equal Opportunity/Affirmative Action Institution and does not discriminate based on race, sex, gender identity, pregnancy, sexual orientation, age, disability, veteran status, religion, color, or age in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. This nondiscrimination policy also applies to all education programs, to admission, to employment, and to other related activities covered under Title IX, which prohibits sex discrimination in higher education. Southern will take steps to ensure that a lack of English language skills will not be a barrier to admission and participation in the college's CTC offerings. Auxiliary aids and services are available upon request to individuals with disabilities. Southern West Virginia Community and Technical College also neither affiliates with nor grants recognition to any individual, group, or organization having policies that discriminate on the basis of race, ethnicity, sex, color, creed, gender, religion, age, sexual orientation or gender orientation or expression, physical or mental disability, marital or family status, pregnancy, genetic information, veteran status, service in the uniformed services, ancestry, or national origin. Inquiries regarding compliance with any state or federal nondiscrimination law may be addressed to Affirmative Action Officer, Ms. Debbie C. Dingess, Chief Human Resources Officer, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7408; Title IX Coordinator, Mr. Darrell Taylor, Chief Student Services Coordinator, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7432; or Section 504 Coordinator, Ms. Dianna Toler, Director of Student Success, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7315. TTY 304-792-7054.
Job Type: Full-time
Job Number: 00085
Department: Student Services
Division: Financial Assistance
Opening Date: 10/09/2023
Requirements: Associate's Degree, plus 1-2 years of work experience in customer service, counseling, or advising. Bachelor's Degree is preferred. Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities, may be substituted for education. Extensive work experience in Financial Aid is a plus. Must have ability to work with and retrieve data from integrated information systems; knowledge of general office practice and procedures; written and oral communication skills and knowledge of correct grammar, spelling, punctuation, and sentence structure. Must have computer skills (Microsoft Word and Excel), and record keeping is required. Should be knowledgeable of the Banner system, Financial Aid Management System (FAMS), National Student Loan Data System (NSLDS), Central Processing System (CPS), Ed Express, and Common Origination and Disbursement website. Must demonstrate math and financial record-keeping skills, along with analytical and problem-solving skills. Must be flexible and have the ability to coordinate a variety of projects and tasks taking place at once, adapt to an ever-changing environment, and prioritize workload. Must have a strong commitment to excellent customer service, demonstrating a people-first attitude, patience to communicate with various interdisciplinary teams and users, attentiveness, creativity, and resourcefulness. Must be able to work with and communicate with a diverse population from different situations and backgrounds, including strong interpersonal skills and commitment to working with students and interacting with the public. Ability to maintain confidentiality (Family Educational Rights and Privacy Act, (FERP A). Ability to learn, understand, and apply federal, state, and institutional regulations, policies, and procedures. Must be a self-starter, work independently, and require minimal supervision.
Examples of Duties / Knowledge & Skills
Responsibilities: The Financial Aid Counselor provides financial counseling services and assistance to students. Counsels and advises students, parents, and prospective students in the application process for all federal, state, and institutional aid to eligible students. Maintains electronic records necessary for evaluation and disbursement of Financial Aid. May coordinate, administer, and reconcile several state grant aid programs. Additional responsibilities include overseeing the daily processing of all documents submitted to the office through the use of a digital imaging system.
Supplemental information
Application Process:
- Deadline for submitting applications is Thursday, December 14, 2023, at 4:00 p.m.
- Only applicants who have submitted all required documents and who meet minimum qualifications will be considered.
- Applications available at any campus location or call (304) 896-7408 or by e-mail at ; 304-896-7408
- Visit our web page for online application form and additional employment opportunities.
- Submit application, cover letter, resume, copies of certifications/licensure(s), and college transcript(s) to:
100 College Drive, Logan, WV 25601
Southern West Virginia Community and Technical College is an Equal Opportunity/Affirmative Action Institution and does not discriminate based on race, sex, gender identity, pregnancy, sexual orientation, age, disability, veteran status, religion, color, or age in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. This nondiscrimination policy also applies to all education programs, to admission, to employment, and to other related activities covered under Title IX, which prohibits sex discrimination in higher education. Southern will take steps to ensure that a lack of English language skills will not be a barrier to admission and participation in the college's CTC offerings. Auxiliary aids and services are available upon request to individuals with disabilities. Southern West Virginia Community and Technical College also neither affiliates with nor grants recognition to any individual, group, or organization having policies that discriminate on the basis of race, ethnicity, sex, color, creed, gender, religion, age, sexual orientation or gender orientation or expression, physical or mental disability, marital or family status, pregnancy, genetic information, veteran status, service in the uniformed services, ancestry, or national origin. Inquiries regarding compliance with any state or federal nondiscrimination law may be addressed to Affirmative Action Officer, Ms. Debbie C. Dingess, Chief Human Resources Officer, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7408; Title IX Coordinator, Mr. Darrell Taylor, Chief Student Services Coordinator, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7432; or Section 504 Coordinator, Ms. Dianna Toler, Director of Student Success, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7315. TTY 304-792-7054.
