Please make sure you set that expectation up front. • Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) • Technician will travel to each client's location • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer • Works under general supervision • Minimum Requirements: • 3 years plus supporting Desktops, Laptops and Printers. • 3 years plus with customer service experience • Reliable Transportation (This is a driving position – reimbursed accordingly) • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends • Personable as they will be interacting with a wide range of users and environments • Can work on a ladder of lift and are able to lift up to 50lbs.
• Basic Needs/Haves • Able to work from a bent, crouched, or kneeled position • Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines) • Laptop • Basic Hand Tools • Possess a valid driver's license Preferred, NOT REQUIRED: • CompTIA A+ • OEM Printer Warranty Certifications • OEM Laptop/Desktop Warranty Certifications • Server experience would be a bonus ... M/F 9-6 until conversion with OT and OC.... Field support for multiple clients.
Break Fix repair on laptops, desktops, printers and POS...OP 2 required skills that candidates must have: Strong hardware experience with strong Laser Jet experience...3+ years experience..