Field Systems Engineer

Summary
Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. We're licensed in 240 gaming jurisdictions and operate in 90 countries around the world, with a team of over 3000 employees who deliver outstanding results by pushing the boundaries of innovation, creativity and technology. Since our humble beginnings in 1953, we've been driven by a desire to create the world's greatest gaming experience, every day.
What You'll Do
We're looking for an experienced Systems Engineer with strong networking experience who is passionate about designing, maintaining, and delivering highly scalable systems. You will be part of a small team responsible for building and maintaining servers and networks that support VLT (Video Lottery Terminal) slot machines across the state of Washington. You will play a key role in both project scoping and implementation of services to drive network optimization and uptime and improve performance and scalability of the internal and external systems. We put a strong emphasis on team collaboration, project ownership and value engineers who take pride in working a project to successful completion.
Job Responsibilities

• Provide comprehensive support to internal and external customers, configure and maintain server and networking systems and contribute to the in-house knowledge base.
• Interact with internal teams regularly (Finance, Sales, Compliance, Shipping/Receiving and Order Management) to ensure that the VLT (Video Lottery Terminal) product is deployed and maintained effectively.
• Directly contribute towards achieving our initial and sustained VLT install base in Washington state and other markets across the US by maintaining systems stability and uptime.

What We're Looking For
Required Qualifications

• Minimum 3 years experience working with network and server systems
• Bachelor's degree in computer science, related field or its equivalent
• Hands-on system administration experience
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Hands-on experience with Windows and SQL Server
• MS SQL Server 2014+, Windows Server 2016+, VMware 6.0+
• Up to 75% travel across Washington state
• Perform after-hours technical support on a rotating basis
• Obtain gaming license in all jurisdictions required
• Excellent written and verbal communication skills
• Work independently and require little direction
• Act as team leader and redirect workflow appropriately
• Proven customer relation skills
• Analytical, problem identification and problem solving abilities
• Read, write, speak and understand English

Preferred Qualifications

• Cisco Certified Network Administration (CCNA)
• Microsoft Certified Solutions Associate: SQL Server (MCSA)

Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Travel Expectations
Up to 75%