Field Support Technician

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
World Fuel Services Corporation is a Fortune 100 company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.
We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting.
Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals.
World Fuel Services awarded the #39 spot on the Forbes 2021 America's Best Midsize Employers to work for.
Monday - Friday Schedule 7:30a -4:30p. OT as needed.
Home Daily.
Summary
The Field Support Technician is responsible for site image and maintenance of company owned cardlock fueling sites to include occasional cleaning as needed, repairing, and maintenance of equipment.
This position requires that you MUST be able to work remotely (indoors and outdoors) at any time and travel within a specified geographical area in a company-owned service vehicle to perform the job requirements.
Key Responsibilities

• Assess equipment to accurately diagnose and repair issues.
• Liaise with clients to determine their equipment requirements and communicate any defects or problems.
• Keep an accurate log of all work performed.
• Maintain and clean garage, equipment, and tools to ensure they are kept in a safe and usable condition at all times.
• Assist guests when needed.
• Adhere to company work safety policies and OSHA regulations.
• Conduct monthly site inspections.
• Perform other duties as assigned (painting, general building repairs, etc.).

Requirements, Competencies and Certifications

• Effectively uses time; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress.
• Great organizational skills with the proven ability to multitask and to "do what it takes" to get the job done.
• Excellent problem-solving and analytical skills, including critically evaluating information gathered from multiple sources.
• Ability to communicate effectively both verbally and in writing with all levels in the organization.
• Adhere to local, state, and federal regulations.

Minimum Education & Experience

• High school diploma or equivalent or relatable work experience.
• Valid Michigan driver's license.

What You'll Love About Us

• Health Benefits. Medical with HSA and FSA options; three plans to choose from to fit your needs. Dental, Vision, Teladoc, Employee Assistance Program.
• Prepare for the Future. 401K Retirement Plan with company matching.
• Rest and Relaxation. 4 weeks Paid Time Off, 9 Paid Holidays and 2 Floating Holidays.
• Financial Peace of Mind. Company paid Short-Term Disability, Life and AD&D Insurance.
• Learning and Development. LinkedIn Learning.
• Additional Perks We Offer. Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.

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World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.