Address
Form of workJob Description
Work for U. S. based supplier (Northern New Jersey) of SCADA systems for Electric, Transit, Renewable and Water/Wastewater utilities.
SUMMARY - Field Service Engineer/Technical Support Engineer/SCADA Systems
DUTIES & RESPONSIBILITIES:
1. Travel as required domestically and potentially internationally (little if at all).
2. Update customer documentation based on field activities.
3. When not traveling, work in a Help Desk capacity in Customer Service Department.
4. Participate in the integration, loading, configuration and testing of SCADA, networking and
communication hardware and software.
5. Work with customers to help startup, configure and cutover NEW equipment/systems.
6. Perform training in a formal and or ad hoc environment as required.
7. Write documentation; Test Plans/Procedures, User Manuals, How to Guides, etc.
REQUIREMENTS
EDUCATION: BSEE PREFERRED, EQUIVALENT EXPERIENCE CONSIDERED
1. Good organizational skills with the ability to manage multiple projects simultaneously.
2. Excellent communication skills. Must be able to communicate in writing and verbally coherently
with customers and other departments within the Company.
3. Must be disciplined to follow procedures. ISO9001:2015 Registered Company
4. North American Travel, 15-20 percent.
5. Very responsible, dedicated, works well under pressure.
6. MUST be decisive, and willing to make decisions.
7. Administratively required to submit weekly timesheets, Expense Reports, Trip Reports and update
User documentation as required.
8. Good Customer Service attitude and skills.
9. Networking experience (hardware & software): LAN experience with routers, firewalls, switches. IT
support experience preferred. Hands-on experience a must.
10. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, Ethernet. Hands-on
experience a MUST, some theoretical preferred.
11. PC Hardware: Network Interface, Modems, Serial Ports, Fiber Optic Ports.
12. PC Application Software Experience: Microsoft Windows/ Windows Server, Microsoft Suite,
AutoCAD, SQL/ODBC.
13. Operating Systems Knowledge: Microsoft Windows, Linux a Plus
14. Fluent understanding of electrical/electronic schematics and interconnection diagrams
15. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned Utility), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS
(Distributed Control Systems)
16. PLC and HMI/GUI development experience required. Knowledge of common industry PLC and
HMI programming software such as RSLogix5000, FactoryTalk View, TIA Portal, EcoStruxure,
Vijeo or Similar.
17. Hands-on experience with test instruments (meters, scopes, analyzers, debuggers, simulators,
etc.
DJ Miljkovic
Synerfac Technical Staffing
Phone: 732-271-9333
Fax: 732-271-9110
dmiljkovic@synerfac.com
SUMMARY - Field Service Engineer/Technical Support Engineer/SCADA Systems
DUTIES & RESPONSIBILITIES:
1. Travel as required domestically and potentially internationally (little if at all).
2. Update customer documentation based on field activities.
3. When not traveling, work in a Help Desk capacity in Customer Service Department.
4. Participate in the integration, loading, configuration and testing of SCADA, networking and
communication hardware and software.
5. Work with customers to help startup, configure and cutover NEW equipment/systems.
6. Perform training in a formal and or ad hoc environment as required.
7. Write documentation; Test Plans/Procedures, User Manuals, How to Guides, etc.
REQUIREMENTS
EDUCATION: BSEE PREFERRED, EQUIVALENT EXPERIENCE CONSIDERED
1. Good organizational skills with the ability to manage multiple projects simultaneously.
2. Excellent communication skills. Must be able to communicate in writing and verbally coherently
with customers and other departments within the Company.
3. Must be disciplined to follow procedures. ISO9001:2015 Registered Company
4. North American Travel, 15-20 percent.
5. Very responsible, dedicated, works well under pressure.
6. MUST be decisive, and willing to make decisions.
7. Administratively required to submit weekly timesheets, Expense Reports, Trip Reports and update
User documentation as required.
8. Good Customer Service attitude and skills.
9. Networking experience (hardware & software): LAN experience with routers, firewalls, switches. IT
support experience preferred. Hands-on experience a must.
10. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, Ethernet. Hands-on
experience a MUST, some theoretical preferred.
11. PC Hardware: Network Interface, Modems, Serial Ports, Fiber Optic Ports.
12. PC Application Software Experience: Microsoft Windows/ Windows Server, Microsoft Suite,
AutoCAD, SQL/ODBC.
13. Operating Systems Knowledge: Microsoft Windows, Linux a Plus
14. Fluent understanding of electrical/electronic schematics and interconnection diagrams
15. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned Utility), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS
(Distributed Control Systems)
16. PLC and HMI/GUI development experience required. Knowledge of common industry PLC and
HMI programming software such as RSLogix5000, FactoryTalk View, TIA Portal, EcoStruxure,
Vijeo or Similar.
17. Hands-on experience with test instruments (meters, scopes, analyzers, debuggers, simulators,
etc.
DJ Miljkovic
Synerfac Technical Staffing
Phone: 732-271-9333
Fax: 732-271-9110
dmiljkovic@synerfac.com
