Field Services Engineer

Our primary processes / tools of interest are in PVD, CVD, Etch, RTP, and Epi.

Primary Responsibilities/Expectations:

· Product Line Support: Support the product line at your assigned fabs, including installation, troubleshooting, calibration, and general customer support.

· Technical Presentations: Collaborate with sales to deliver compelling technical presentations to prospective customers.

· CIP Product Opportunities: Work closely with customers to identify Continuous Improvement Program (CIP) opportunities, guide them through development, and ensure commercial success.

· Beta Testing and Evaluations: Oversee Beta testing and customer product evaluations, ensuring successful completion.

· Data Collection: Collect product field performance data to support sales, product improvement, and marketing efforts.

· Training Modules: Consult with our training department to develop and deliver various tool training modules to customers.

· Global Support: Travel occasionally to other regions worldwide to support various activities and customers.

Education and Experience

· Qualifications: A.S. or B.S. in engineering or a related technical field.

· Experience: 7+ years of experience in semiconductor equipment, either in customer support or as a fab engineer.

· Expertise: Good general knowledge of wafer handling robotics, with hands-on experience in LAM, TEL, or AMAT being a plus.

· Communication Skills: Strong verbal and written communication skills, including command of the English language.

· Relationship Building: Ability to independently establish and maintain relationships with customers and co-workers.

Related Traits:

· Attention to Detail: Strong attention to detail and a keen eye for identifying continual improvement opportunities.

· Self-Motivated: Self-motivated and able to thrive in a less-structured work environment that emphasizes internal collaboration.

· Growth-Oriented: Desire to be in a role with long-term growth opportunities in a low-turnover company.

· Environmental Consciousness: A conviction that industrial manufacturing can be environmentally conscious, with a commitment to contributing to.

Job Type: Full-time

Salary: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Semiconductor equipment: 7 years (Required)
• wafer handling robotics: 1 year (Required)
• LAM, TEL, or AMAT: 1 year (Required)
• PVD, CVD, Etch, RTP, and Epi tools: 1 year (Required)

Ability to Relocate:

• Austin, TX 78701: Relocate before starting work (Required)

Work Location: In person