Field Service Technician - Lv

Job Summary

Entry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field Service Technician I position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Field Service Manager.

Responsibilities

• Performs preventative maintenance and general maintenance
• Completes all reports and paperwork in a timely manner
• Must have excellent customer service skills
• Must complete technical procedures such as all WOs on both slots and table games
• Troubleshoot and repair service incidents in a timely manner and escalate as necessary
• Keep parts inventory current

 Skills/Requirements

• High School diploma or GED required
• Entry level, gaming experience is not necessary, but is a plus
• Must have 2 years’ experience in electronics and/or computer networking
• Requirement to obtain licensing approval by tribal and/or state gaming regulators
• Basic computer skills required; May need to use all tools from Microsoft Office suite (Word, Excel, etc.)
• Will need to complete mandatory electronics course as provided by the Company.
• Will need to understand basic AC/DC electronics
• Needs basic understanding of computer networking

Note: All offers are contingent upon successful completion of a background check, drug screen, and human performance evaluation (HPE).

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS in an equal opportunity employer.