Field Service Technician Level 3

Duravant’s Support Pro division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations.

Duravant Field Service Technician:

• Duravant Field Service conduct Field Service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
• Duravant Field Service perform mechanical, electrical, PLC programs and servo drive configuration.
• Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
• Responsible for timely and accurate documentation of all service activities.
• Provide equipment reliability feedback to quality engineering and collaborate on improvements.
• Participate in cross-training and cross-functional teams with other Duravant operating companies.

Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

Field Service Technician degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.

• Duravant Field Service Technician ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
• Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
• AB PanelView and various types of HMI programming and troubleshooting.
• Variable Frequency Drive (VFD) parameter configuration and programming.
• Depth-full understanding of Servo drive motor systems and configuration.

Duravant Field Service Technician Job Requirements:

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in Mechatronics is desired.
• EE, EET, EECS or Industrial Electronics degree is a plus
• 2+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
• Strong mechanical and electrical background required.
• Solid understanding and programming of PLCs require.
• Must have a valid driver's license, and a good driving record.
• Travel extensively, up to 90%, including overnights as necessary and some weekends throughout the week away from home. International travel may be required occasionally.
• Must be able to lift up to 100lbs
• Must be open to working in all types of work environments.

Duravant Field Service Technician benefits:

• Over time and Double time available.
• Shared company-paid premium health benefits with buy-up options.
• Health Savings Account (HSA) options
• Company-paid telemedicine program.
• Company paid Long-term Disability Plan and Basic Life and AD&D.
• 401(k) employer matching plan.
• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

Job Type: Full-time

Pay: $35.00 - $44.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed

Work setting:

• Warehouse

Application Question(s):

• “Will you now or in the future require Duravant to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration cases)?

Experience:

• Manufacturing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Philadelphia, PA: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road