Field Service Technician

At Cable Solutions, we design and install state-of-the-art communications infrastructure systems that help businesses meet the challenges of today’s complex marketplace. From simple analog voice applications to advanced high-speed copper and fiber optic data networks, Cable Solutions develops powerful, flexible communications infrastructure solutions that form the backbone of successful business operations.

Job Summary: The Service Technician installs low-voltage cables, terminates devices, and sets equipment for electronic equipment and communication devices. Technicians analyze blueprints and schematics to connect the cables safely and accurately.
Job Duties and Responsibilities:

• Installation and termination of Coax, UTP, Multiconductor, DAS, AV, Access Control, Intrusion Detection cable, and Fiber optics cable and connectors.
• Build “to-do” lists and proactively follow them.
• Layout pathway for cable with minimal direction.
• Follow up with installers to ensure installation is being done according to industry, Kane, and local code standards.
• Properly test and troubleshoot copper and fiber installations.
• Properly interpret drawings, plans, and specifications.
• Make recommendations based on applicable codes, standards, and best practices.
• Interpret the job plan and scope of work, as well as perform retrofits and upgrades for existing infrastructure
• Plan upcoming week and look ahead for material and labor requirements.
• Must be able to accept constructive criticism
• Installation of Racks, cabinets, cable supports, and fire-stopping material
• Installation of electronic equipment (switched, UPS, cameras, etc.)
• Operation of applicable cable test equipment.
• Reports daily status of assigned tasks to Project Lead.
• Maintains a clean & organized work environment.
• Professionally dressed in accordance with KANE policies
• Provide transportation to and from work sites
• Comply with all Department Standards, Policies & Procedures.
• Properly explain the importance of safety and professionalism toward optimal job performance.
• Discuss and develop pathways, spaces, bonding and grounding and firestopping with Project Lead/Supervisor.
• Choose the correct tool or methodology for specific tasks.
• Some travel may be requested.
• Read, understand, follow, and promote company policies and procedures
• Know color code for 4 and 25 pair
• Follow direction from leads and or equipment manuals
• Knowledge and tracking of project material

Competency:

• To perform the job successfully, an individual should demonstrate the following competencies
• Ability to respond promptly to customer needs
• Ability to respond to requests for service and assistance
• Ability to meet commitments
• Ability to maintain confidentiality
• Ability to listen to others without interrupting
• Ability to keep emotions under control
• Ability to remain open to others' ideas and to try new things
• Ability to communicate clearly and persuasively in positive or negative situations
• Ability to listen and get clarification
• Ability to balance team and individual responsibilities
• Ability to provide and welcomes feedback
• Ability to support everyone's efforts to succeed
• Ability to recognize accomplishments of other team members
• Demonstrate knowledge of market and competition

Job Knowledge, Skills, and Abilities:

• Installer qualifications (see Installer job description) and pass internal test
• To perform this job successfully, an individual should have knowledge of:
• Basic smart phone and tablet functions
• Basic Office 365 software (Word, Excel, and Outlook)
• Basic Smartsheet Knowledge
• Must be OSHA 10 Certified

Education and Experience:

• 1-2 Years of Low Voltage Installation Experience in Commercial Construction
• High School diploma or equivalent
• Certifications and/or licenses (list only if required or preferred; should be relevant to the position).
• Must have a valid, clean driver's license
• Must pass a drug screen, extensive background check and I9 screening

Physical Requirements:
The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned as the scope of the position may change as necessitated by business demands.

Job Type: Full-time

Pay: $27.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift

Work setting:

• In-person
• Outdoor work

Ability to Relocate:

• Chandler, AZ 85225: Relocate before starting work (Required)

Work Location: In person