Field Service Technician - Aliquippa, Pa

Field Service Technician
Instrument Calibration Solutions, LLC.
https://instrumentcs.com/
Aliquippa, PA Full-time $24.00 - $29.00 / Hour
Position Summary
A Field Service Technician plays a crucial role in ensuring the operation and maintenance of measurement equipment and procedures at various ICS customer locations. They are expected to perform routine and complex work related to the repair and calibration of optical measuring systems, 3 axis video measuring systems (both manual and CNC), and mechanical testing equipment using specialized tools and procedures. They must be able to work independently and with minimal supervision while providing exceptional customer service.
Position Responsibilities

• Calibration of Optical Comparators, Vision Systems, Hardness Testers and granite surface plates, etc.
• Interface with customers to facilitate their calibration requirements.
• Travel is involved. Calibration is performed on site at customers' facilities.
• There are some overnight stays required.
• Many locations are within driving distance from our office and overnight stays are not required. Estimate about 20% of the time you will be required to stay overnight.
• Opportunity to learn other forms of calibration.
• Performs calibrations, modifications, diagnoses, and repairs on various types of test and measurement equipment.
• Replaces or repairs defective components, parts, or systems as needed.
• Communicates with operational staff and customers to determine their needs in areas such as repairs, alignments, technical assistance, and any other areas of concern.
• Assists in training of new technicians.
• Maintains an increased technical proficiency and effectiveness through on the job training and self-study.
• Accurately and efficiently completes all necessary documentation and reports, as required.
• Assists operational staff, when necessary, in maintaining a high level of customer interaction and satisfaction.
• Develops calibration procedures and measurement systems for use on customers' equipment in compliance with Instrument Calibration Solutions, Inc quality requirements.
• Assures compliance to internal quality systems. Performs quality assurance functions, where applicable, to ensure calibration reports comply with all pertinent customer requirements.
• Verifies that all laboratory standards and test equipment are within their calibration dates prior to use.
• Ensures that all customer-owned equipment is serviced and returned within the turnaround time promised to the customer.
• Coordinates with operational staff regarding the status of customer equipment, lab personnel, and any problems or situations that arise during calibration.
• Performs other laboratory support functions as required for the efficient and orderly operation of the facility.
• Uses standard hand tools, measurement and test equipment, computers and computer peripherals, material handling devices, and other common office and electronic test equipment.

Qualifications and Educational Requirements

• High school diploma or GED
• Higher education coursework in related fields (electronics, metrology, etc.) preferred.
• Work experience in a laboratory setting or with electronics preferred.
• Ability to work flexible hours as needed.

Preferred Skills

• High level math skills
• Sharp hand-eye coordination
• Good communication skills
• Familiarity with electronic measurement equipment
• Good time management
• Ability to analyze and interpret data and other information
• Ability to lift, move and carry up to 50 pounds on a regular basis.
• Physically capable and able to move heavy lapping plates repeatedly
• Ability to calculate and apply mathematical concepts such as addition, subtraction, multiplication and division to practical situations.

Benefits Offered

• Paid Holidays
• Paid Vacations and Sick time
• 401k Plan
• Health, Vision, and Dental coverage

About Us ICS, LLC. provides complete metrology solutions for calibration and repair of electrical, mechanical, optical, and process control instruments to meet stringent documentation and quality requirements. Our calibration services meet the applicable requirements of ANSI/NCSL Z540-1 and ISO/IEC 17025, using standards with accuracies traceable to NIST or compared to nationally or internationally recognized consensus standards. ICS Inc. was founded in 2004 by seasoned Marine Corps Metrologists. ICS LLC. prides itself on quality workmanship and customer satisfaction. Our background in the United States Marine Corps calibration program gave us a high-level of knowledge in electrical and mechanical metrology.
Our staff of highly qualified calibration technicians are all military trained and take great pride in their work. We do it right the first time, every time, and in the process, we make sure customer needs are met and expectations are exceeded. At ICS, LLC., we develop a relationship and partnership with our customers, and take the time to listen to our customers and understand each industry. ICS, LLC. partnered with Brechbuhler Scales, Inc. in 2020 to optimize service opportunities even further.
Instrument Calibration Solutions is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by federal, state or local law.