Field Service Technician

A tenured machine tool service company with more than 10 years in the industry is looking for someone to join their team in the Greater Cincinnati Area. The ideal person is someone with general mechanical knowledge and experience with machining centers. This is a direct hire, work from home with day traveling to customers. This position requires no weekend work and no on-call work.

Essential Duties

• Timely and accurately complete service calls.
• Visiting customers to troubleshoot and repair machines.
• Set up and maintenance periodic maintenance for customers
• Completes Service Reports in a timely manner.
• Answers the customer help line, troubleshooting over the telephone – as needed.

Minimum Qualifications/Requirements:

• The ability to sit and stand, use hands, and talk.
• Occasionally lift and/or move up to 50 pounds.
• Ability to read and comprehend mechanical assembly drawings and technical manuals.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks concurrently.
• Strong research and resolution skills, proactive approach to resolve disputes and solve inventory variances.
• Must have a valid driver’s license.
• Must be able to pass a criminal background check.

Work Environment/Conditions:

Office Location: Work from Home (WFH), Monday – Friday, 7AM-5PM

Plant: Necessary to follow safety protocols and procedures in our and our customer plants. Important to interact with all levels of specialists, team leaders and department managers.

Travel: >5% overnight travel (One night only)

Job Types: Full-time, Part-time

Pay: From $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel

Application Question(s):

• When is your availability for interviews?
• Are you willing to undergo a background check as required by the company?

Experience:

• Mechanical knowledge: 1 year (Preferred)

Ability to Relocate:

• Hebron, KY 41005: Relocate before starting work (Required)

Work Location: In person