Field Service Technician

Field Service Technician

The PALFINGER values of People, Entrepreneurship, Respect and Learning are more than words. We strive daily to create and support an atmosphere of collaboration, transparency, empowerment and customer focus so our greatest assets, our people, can harness their passion, drive and motivations to make a significant impact! Palfinger USA is shaping the future of our customers' lifting solutions with our customized knuckle boom crane packages, material handling, load-lifting and delivery equipment. We have the solutions, the service and the parts for our customers to get the job done efficiently and quickly. With four decades of leadership in the articulating cranes, truck-mounted forklifts and

truck equipment industry, our extensive experience allows us to deliver truck solutions at the highest industry standards. Located in several major markets in the Southeast, Midwest, and Northeast, Palfinger USA can fill large fleet orders and deliver specialized sales and service. Customers range from owner-operators with one truck to fleets with hundreds of trucks in the field. If you like contributing your talents, being rewarded for strong performance and enjoying the satisfaction of accomplishment, then we think you have found the right place to come and build a future. We believe you will join a company with a strong heritage and, more importantly, a strong future.

Job Summary

Palfinger USA, LLC is seeking an experienced Field Service Technician. The Field Service Technician's primary responsibility is to service Palfinger’s customer's truck-mounted equipment, specifically cranes, forklifts, bucket trucks, platforms, conveyors, trucks and trailers.

Primary Responsibilities
•    Perform field repairs and troubleshooting of articulating cranes, truck-mounted forklifts, conveyors, trucks and trailers while using a high degree of independent judgment
•    Perform quarterly preventive maintenance per customer schedule and Annual DOT inspections and warranty service
•    Provide emergency/unscheduled troubleshooting and repairs during working and non-working hours
•    Able to communicate mechanical issues and needed repairs to the job site and/or fleet managers
•    Responsible for service documentation in a timely manner that consists of but not limited to; estimates, work order authorization, ordering and recording parts, labor and inventory documentation
•    Comply with state and federal safety regulations
•    Maintain clean and orderly company vehicle and job site equipment and work areas

Qualifications
•    Strong proficiency in mechanical, hydraulics, electrical, troubleshooting diagnostics and welding
•    Must be physically able to work in all weather conditions
•    Must be able to sit, stand, bend, squat, crouch, reach and lift 75lbs+ for extended periods
•    3 years of mechanical experience or training with emphasis in the area of articulating cranes and forklifts
•    Must speak, read and write English
•    Must have a valid CDL driver’s license or willing to obtain one within 60 days of employment
•    Clean driving record
•    Supply own tools
•    PALFINGER proprietary tools will be provided

What We Offer
•    Competitive compensation and performance rewards
•    A comprehensive Benefits package with flexible options
•    Competitive paid time off, including paternity leave
•    An environment of Respect, Transparency, Passion, Collaboration and Continuous Learning
•    Referral bonuses Palfinger USA, LLC is an equal opportunity employer. Salary is dependent upon qualifications and experience

Palfinger USA, LLC is a dynamic company looking to the future with great enthusiasm and high expectations. There are many opportunities for bright talent going forward, and we are looking for individuals to be part of this future growth and expansion.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time
Benefits:
•    401(k)
•    401(k) matching
•    Dental insurance
•    Health insurance
•    Paid time off
•    Vision insurance

Experience level:
•    3 years
Schedule:
•    Monday to Friday
Experience:
•    Mechanical knowledge: 3 years (Required)
Willingness to travel:
•    100% (Required)
Work Location: On the road