Field Service Technician

World Wide Stereo is Growing!

Field Service Technician

World Wide Stereo,aleading provider of emerging technologies, is seeking a Field Service Technician to join our growing Custom Installation Department.

Are you a hard-working individual that is passionate about Information Technology and Audio/Visual systems? Do you enjoy the opportunity to learn and face new challenges? If so, you may be the perfect fit for our team.

World Wide Stereo is an industry leader in customized residential technology solutions. For over 40 years, our focus has been to provide our customers with simple-to-use solutions of the latest A/V and environmental controls. We pride ourselves on having driven and collaborative teams: exceptional people delivering exceptional results! Join our diverse group of highly talented individuals who contribute to World Wide Stereo’s fast paced, and supportive work environment.

Responsibilities include:

Lead a team that performs onsite audio-visual equipment installation.

Rough-In wiring

Speaker installations (Floor Standing, Bookshelf, Architectural, etc.)

Flat panel installations (Static, Tilting, Articulating on Dry Wall).

Front Projection system installations (On-Wall Screen / On-Ceiling Projector)

Basic or Advanced calibration of audio and video equipment (Ex. Dirac)

Basic or Advanced networking installations (Enterprise gateways with multiple VLANs, Managed switches, and Controller driven Wireless Access Points).

Advanced control system setup and programming (ex. URC TRC or Savant systems).

Basic or Advanced shade or lighting installations and programming. (ex. Lutron Caseta, RadioRa2 Select, RadioRa2, Radio Ra3, Homeworks QS, and Homeworks QSX).

Installation and Programming of IP-based Camera systems

Power Management

Equipment set up

Basic or Advanced On-Wall and freestanding equipment rack installations

Perform wire path pulls and wire terminations of the following wires

Indoor and Outdoor Speaker Cable / HDMI / Category Wire (Cat5e, Cat6, Cat6a) / RG6 (F connector, RCA, BNC) / Fiber Optic cable / Lighting and Shade power or control wiring.

What do we need you to bring to the table?

Can be counted on to lead an installation team for complex installations.

A self-starter

Plans and executes complex team driven installations.

Ability to direct and assign tasks and follow up on completion and accuracy of tasks.

Ability to multitask and prioritize workload with above average time management skills.

Ability to listen, communicate, and manage expectations.

Accurately recording work performed and onsite job notes for internal record keeping.

An understanding of all phases of residential installation work (Rough in, Trim, Final, and Service)

Ability to perform retrofit wiring

Ability to troubleshoot advanced systems including programming and networks.

Working knowledge of residential network installations, including wired and wireless solutions.

Further professional knowledge with hands-on classes or online trainings.

Knowledge of mobile operating systems including Apple iOS and Android.

Knowledge of PC operating systems and Microsoft Office products (Word, Excel, Teams, etc.)

Working Conditions:

This is a full-time position

Tuesday-Friday, 7:00 am to 5:00 pm. Working outside required.

Due to the needs of the business night and weekend work may be required.

The Complete Package:

We offer an incredible work environment, and provide extensive, manufacturer-sponsored training on all the products we sell, giving you an opportunity to grow and develop your skills. We provide excellent benefits, including paid time off, health, dental, and vision insurance, long-term disability coverage, a 401(k) plan with a company match, and discounts on our products!

Medical, Dental, and Vision Plans

401 (k) Plan with Company match available

Long Term Disability

Flexible Spending Accounts

Paid Time Off

Career Progression

Tool Allowance

Employee discounts on really cool gear!

Company vehicle

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: In person