Field Service Technician

Job Description
Position Title: FIELD SERVICE/SM TECHNICIAN
Little Rock Territory
At Raymond Heubel Shaw, our technicians are the heart and soul of our company. We are looking for Service Technicians in the Little Rock area who are self-motivated, compassionate, and have a passion for making a difference in their community. We are seeking vibrant individuals who want a fulfilling career with one of the largest material handling companies in America. Being a Raymond/Toyota owned company we are experiencing a vast amount of growth and are looking for technicians to grow their career with us. We offer competitive pay, PTO/paid holidays, full benefits/401k, comprehensive training, and a vast amount of vertical mobility opportunities. Join the Raymond Heubel Shaw family and come see the infinite opportunities that await you today!
Benefits

• Medical/Dental/Vision
• 401k + 401k match
• PTO
• 8 Paid Federal Holidays
• Uniform/Steel toe boots
• Tuition reimbursement

Duties and responsibilities

• Maintain, service and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that customer requirements are met
• Diagnose, trouble-shoot and repair forklift and other equipment in accordance with established guidelines and procedures, maintaining positive customer relations.
• Perform preventive maintenance on assigned equipment according to schedule, established procedures and cost guidelines at customer's facility and maintain positive customer relations.
• Account for all parts, materials, tools and consumables used as required.
• If assigned to a van; keep van clean, serviceable and in fully stocked condition always. Maintain the van's interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Work with all departments and employees to ensure quality of customer service.

Qualifications

• Ability to occasionally push, pull, and lift up to 50 lbs
• Occasionally be able to climb ladders, work on elevated platforms that may be 15' to 30' in height
• Mechanical aptitude and ability
• Ability to read schematics, diagrams, operations manuals, manufacturer's specifications.
• Have and maintain clear driving record
• Forklift, automotive, diesel or related industrial, aviation or military experience preferred

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