Field Service Technician

Job Description
Position Title: FIELD SERVICE/SM TECHNICIAN
Reports to: Service Manager
At Raymond Heubel Shaw, our technicians are the heart and soul of our company. We are looking for Service Technicians in the Rogers area who are self-motivated, compassionate, and have a passion for making a difference in their community. We are seeking vibrant individuals who want a fulfilling career with one of the largest material handling companies in America. Being a Raymond/Toyota owned company we are experiencing a vast amount of growth and are looking for technicians to grow their career with us. We offer competitive pay, PTO/paid holidays, full benefits/401k, comprehensive training, and a vast amount of vertical mobility opportunities. Join the Raymond Heubel Shaw family and come see the infinite opportunities that await you today!
Benefits

• Medical/Dental/Vision
• 401k + 401k match
• PTO
• 8 Paid Federal Holidays
• Uniform/Steel toe boots
• Tuition reimbursement

Duties and responsibilities

• Maintain, service and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that customer requirements are met
• Diagnose, trouble-shoot and repair forklift and other equipment in accordance with established guidelines and procedures, maintaining positive customer relations.
• Perform preventive maintenance on assigned equipment according to schedule, established procedures and cost guidelines at customer's facility and maintain positive customer relations.
• Account for all parts, materials, tools and consumables used as required.
• If assigned to a van; keep van clean, serviceable and in fully stocked condition always. Maintain the van's interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Work with all departments and employees to ensure quality of customer service.

Qualifications

• Ability to occasionally push, pull, and lift up to 50 lbs
• Occasionally be able to climb ladders, work on elevated platforms that may be 15' to 30' in height
• Mechanical aptitude and ability
• Ability to read schematics, diagrams, operations manuals, manufacturer's specifications.
• Have and maintain clear driving record
• Forklift, automotive, diesel or related industrial, aviation or military experience preferred

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