Address
Form of work
SalaryField Service Engineer
Location: Atlanta, GA
Responsible Manager: Regional Service Manager
We, EOS - world market leader for 3D printing, are looking for you to support our Service team in the Houston area.
Qualifications
Overview
Provide Service and Support on EOS Additive Manufacturing machines in North America.
What You Will be Doing:
- Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications
- Provide on-site technical assistance to help troubleshoot and repair equipment
- Provide Technical Support remotely for EOS customer install base
- Performs Preventive Maintenance procedures within the scheduled time
- Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
- Cooperation in projects such as training, documentation, and exhibition installations
- Work closely with 2ndLevel Support to ensure local install base is maintained to company standards
- Communicate and maintain service records and Field Service reports
- Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets
- Some travel to support training and Field Service/technical support work.
- What We Are Looking For:
- Certified technician or skilled worker in electrical engineering technology
- Two to three years of experience in servicing industrial equipment
- Capable of data preparation for additive manufacturing using MAGICS and/or SolidWorks preferred.
- Demonstrated product knowledge on industrial lasers and axis motion systems is a plus
- Skilled in using written, oral, schematic and diagram engineering instructions
- Service standards: Account ownership and customer satisfaction
- Computer knowledge (PC-configuration, MS- Windows, Network knowledge, MS-Office)
- Ability to work independently and cope with pressure
- Team oriented; flexibility and adaptability
- Cost-consciousness
- Professional appearance, great communication skills and professional conduct a must
- Willingness to travel extensively
- Valid driver’s license and Passport and ability to rent a car.
About EOS:
WHO WE ARE:
1,350 sharp minds, about 60 nationalities, one goal:accelerating the world’s transition to responsible manufacturing. We do this with our technology, industrial 3D printing, that has been successful in the market for over 30 years. We believe that by doing what we do, we can help create a better world for all.
A diverse, equitable and inclusive team is needed to bring progress and positive change. At EOS, we want people of all genders, backgrounds and with different abilities to feel like they belong and to bring their whole self. We work globally networked, we prefer to think outside the box – and we’re looking for people who want to build the future with us. That’s EOS. Be part of our mission!
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 3 years
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience in trouble shooting and/or repairing equipment?
Experience:
- Electrical engineering: 2 years (Preferred)
- Industrial equipment: 2 years (Preferred)
Work Location: On the road
