Field Property Claims Representative - Northridge/Chatsworth/Granada Hills, Ca

We are Farmers!
We are... more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! We are Farmers!
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!
At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.
Workplace: Remote ( #LI-Remote ) but must be in the Northridge/Chatsworth/Granada Hills, CA area.
Selected candidate must reside within the Northridge, Chatsworth, or Granada Hills, CA area in order to inspect damage when our insured's have a water loss, a fire loss, or theft. This position cannot be done remotely from any other area due to the need for on-site inspection of property. This position comes with a company vehicle.
Our Field Property Claims Adjusters will:

• Conduct virtual and field-based investigations by visiting policyholders' homes to investigate property damage.
• Use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

• High School diploma or equivalent required. Bachelor's Degree preferred.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred
• Excellent communication skills - both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Candidates must be willing and able to:

• Climb a ladder to inspect roofs and get into small, confined spaces that have been damaged.
• Achieve a minimum passing score on all claims training exams

Physical actions:

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
• Speaking (English), Reading (English), Writing (English), & Key entering

Physical environment:
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!
Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.
Must achieve minimum passing scores on all claims training exams.
This is a field position in the Northridge/Chatsworth/Granada Hills Area
Selected candidate must reside within the Northridge, Chatsworth, or Granada Hills area in order to inspect damage when our insured's have a water loss, a fire loss, or theft. This position cannot be done remotely from any other area due to the need for on-site inspection of property. This position comes with a company vehicle.
Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Entry level: $27.50 - $29.40
  • Prior Property Claims Experience: $34.65 - $37.10
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - CA - Northridge
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.