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Form of workJob Description
Natural Habitat Adventures is looking for a driven, passionate, highly capable, organized and fun individual to join our Field Operations team. The Field Operations staff member is responsible for providing logistical support and assistance to the Trip Owner, Field Operations Manager, Homer Lead Field Operations, Expedition Leaders and Bear Camp managers. This is a mid-May through early-September contract, field-based position that requires the ability to adapt and thrive in a dynamic environment with many variables.
Sample responsibilities of this position may include, but are not limited to, the following:
- Assist the Lead Operations Specialist with expediting and logistics
- Manage any last-minute schedule interruptions (bad weather, cancellations, etc)
- Provide excellent, guest-facing in-person assistance to Expedition Leaders and guests when necessary
- Assist in purchasing supplies, loading and unloading barge to and from Bear Camp
- Assist in procuring one-off purchases for ABC as necessary
- Assist in the management (stocking, cleaning, etc) of Homer guide housing
- Assist with group luggage as needed (pickup + delivery to hotel and into rooms)
- Work professionally with partners in the field when necessary
- Provide shuttle services to guests + ELs when needed
- Assist with booking or rescheduling of meals and activities due to schedule adjustments
- Help completing end-of-season inventory
- Comply with and promote all safety procedures
TIME & SEASONALITY
While your hours will vary from day to day, it is virtually certain that you will need to work long hours every day in order accomplish our goal of ultimate customer service and ensuring Bear Camp runs smoothly. It is understood that at times, it takes very early mornings and late evenings to accomplish our goals.
This is a daily contract position starting in mid-May and ending in mid-September. Approximately 25 days per month have been allotted for this contract.
REQUIREMENTS
- Ability to problem solve and think / act quickly and with professionalism
- Proven self-starter
- Proven leadership abilities, including a strong track record of dependability and interpersonal skills
- Ability to represent the Nat Hab brand professionally and to be a living example of our mission
- Ability to work well with a team
- Excellent communication skills
- Be able to lift items up to 50 pounds
- Experience working in the travel industry preferred
- Valid driver’s license and clean driving record
- Certification in First Aid/CPR
COMPENSATION & BENEFITS
Aside from daily compensation, Nat Hab provides transportation to/from location for any travel, as well as branded gear.
DIVERSITY AND INCLUSION STATEMENT
Natural Habitat Adventures is a growing company that welcomes applicants from diverse backgrounds. We seek to foster and maintain a welcoming, inclusive and high-performing culture in our office and in the field. Even if you don’t have experience in the travel sector, we invite you to show us how you can help Nat Hab become an even stronger company.
DISCLAIMER STATEMENT
This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
