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SalaryAs part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. At our core we are scientists and our purpose is to enable our customers to fulfill their scientific purpose. This mission if fueled by our innovative sales teams!
The Single-Use Technologies Field Applications Specialist (FAS) will interface between the BioProduction Sales Organization, the internal source base within the Company, third party partners/suppliers and the end-user/Customer! The FAS will provide strategic and in-depth scientific technical support for efficient Single-Use System solutions and ensure customers’ needs are met and matched to Thermo Fisher Scientifics' capabilities.
- Act as primary field technical liaison between the Commercial team and the Customer with a focus on Single-Use products and related equipment to clients
- Provide effective beneficial solutions on design and development, process optimization, consultation, technical support, and troubleshooting of Single-Use products and systems
- Lead technical product specification & application discussions with clients & prospective customers.
- Assist with customer surveys, inquiries, User Requirements Specifications (URS) and product briefs; conducting process mapping activities, collaborating & making recommendations to clients on potential process improvements through utilization of Thermo Fisher Scientifics’ technologies & concepts
- Work closely with the Quality Engineering team supporting quality complaint investigations
- Apply inter-company experts and resources to recommend technical applications and process development or improvement studies
- Drive continuous improvement by providing recommendations on how products & business systems can be improved
Education:
- Bachelor’s degree in a life science or related field
Experience:
- 3+ years of experience working in the Biotech/Biopharmaceutical industry
- Preferred experience in both upstream and downstream processes and applications
- Experience with problem solving tools such as 8D, 5-Whys, Cause and Effect, etc.
Knowledge, Skills and Abilities:
- Detailed working knowledge of Single-Use systems and technologies
- Comprehensive understanding of processes and applications with proven operational hands-on and technical experience of Single-Use technologies and systems within the industry
- Comprehensive knowledge & understanding of cGMP & other regulatory guidelines combined with applicable understanding of the business and financial aspects of the Biopharmaceutical manufacturing industry including the ability to apply that understanding in making sound business decisions
- Excellent communication & presentation skills and ability and willingness to work across professional & cross-functional teams
- Highly motivated and self-directed requiring minimal supervision including the ability to work on multiple projects
- Project management skills preferred combined with the ability to multi-task effectively
- Strong analytical and problem-solving skills and the ability to analyze and process data to draw the appropriate conclusions
- Must be willing to travel to customer sites; must have a valid driver's license
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Compensation and Benefits
The salary range estimated for this position based in Massachusetts is $83,300.00–$125,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
