F&I Manager

For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees!   

Here at Cavender Auto Family we believe in “Making Confidence Happen” (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!  

Confidence Chevrolet Buick GMC , a Cavender Auto Family Dealership, is currently looking for a talented Automotive F&I Manager to join our growing family and help “Make Confidence Happen”. Veterans and Military spouses are encouraged to apply!

Why Work at Confidence Buick GMC  and the Cavender Auto Family: 

• Morning Shift and Evening Shift Rotating.   
• You will touch 50+ deals per month 
• Amazing team culture and family environment  
• Medical, Dental and Vision Insurance, and pet insurance  
• Paid Time off  
• Paid Maternity and Paternity leave (Parental Leave) 
• Company Paid $10,000 life insurance policy  
• Employee discounts on Vehicles, Service and Parts 
• Professional growth and development training on a quarterly basis. 

Here is what you will be doing:  

• Secure the sale of the vehicle and protect the front-end gross. Treat every customer in a friendly, professional manner, regardless of the customers financing or purchasing decision, or credit ability. 
• Learn and adhere to the Cavender Auto Family F&I Policies and Procedures. 
• Maintain minimum acceptable standards with regards to the sale of F&I products and financing. These standards are defined by both income levels and penetration levels. 
• Establish and maintain good working relationships with several lending sources. 
• Submit all paperwork to and obtain approval from finance sources on all finance deals. 
• Finalize all paperwork necessary in the car deal in a timely manner and submit to the accounting office. Do everything possible to ensure accuracy of information. 
• Maintain a Daily Operating Control and review regularly with General Manager. 
• Acquire required insurance licenses and keep them current. 
• Provide Sales Managers with an average interest rate on a monthly basis to be used in computing customer payments. 
• Set up and maintain an adequate program which will ensure a 100-percent turnover ratio to the F&I department. 
• Attend and participate in sales meetings. Instruct salespeople in proper endorsement of F&I products and dealership financing. 
• Maintain up-to-date manual including current lender rates and incentives, current factory program and incentives, prices on all F&I products, and any other pertinent information. 
• Assist in any customer claims on any of the F&I products and follow up to make sure that claim is resolved in a satisfactory manner. 
• Set up monthly forecasting in conjunction with the sales department forecasting. Use the forecast to establish monthly objectives. Meet those monthly objectives. 
• Maintain insurance files including policies, rates, claim forms, and procedures. 
• Collect and safeguard all money and fees required in the transactions. 

Here is what you will need:  

• High School Diploma/GED is required 
• Successfully complete MVR, background check, and pre-employment drug test. 
• Valid driver’s license 
• 2 or more current years of experience in a dealership F&I Department, selling of financial services, or auto sales 
• Must be able to provide references upon request 
• Ability to read and comprehend instructions and information 
• Professional personal appearance 
• Excellent communication skills and detail oriented 
• Ability to sell a minimum quota according to the dealership standards 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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