Fast Food Restaurant Shift Manager

ESSENTIAL FUNCTIONS

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner

• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.

• Consistently enforces and maintain all Quality, Service and Cleanliness standards.

• Monitors and maintains proper staffing level and labor costs..

• Create a friendly atmosphere for employees and Guests.

• Effectively train Crew Members.

• Provide direction and supervision for Crew Members.

• Support efforts to maximize sales and profits and minimize controllable costs.

• Effectively plan, organize and implement all operational routines and activities during your shift.

• Role model and set a positive example for the entire team.

EDUCATION

• High school diploma or equivalent.

HOURS

• Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)