Farmers National Company is an Employee owned company headquartered in Omaha, NE. We are the Nation’s leading landowner services company and have been in business for over 90 years. We pride ourselves in meeting, and exceeding goals and objectives of our clients, customers, and stakeholders! We offer a wide range of benefits including Medical, Dental, Vision, 401k match, and much more!
Our Customer Service Department is seeking an entry level individual to assist our Farm Managers with contracts, reports and other client correspondence. The individual in this role will be responsible for reviewing, analyzing, and the alteration of data from reports related to our Farm Operations. You will work closely with Farm Managers to ensure that reports are accurate, timely, and valuable to our business. This position will be held in our Omaha Office. The ideal candidate will have previous administrative/clerical experience, an upbeat personality and a high attention to detail with a love for grammar. Apply today if this sounds like the perfect fit for you!
DUTIES AND RESPONSIBILITIES:
- Review and proofread all reports for accuracy and clarity
- Identify and correct errors in grammar, punctuation, spelling, and syntax
- Ensure that all reports adhere to our company's style guide and branding guidelines
- Collaborate with Lead Reports Specialist to ensure that all written reports are accurate and effective
- Conduct research as needed to verify the accuracy of technical or specialized information
- Prioritize and manage multiple tasks simultaneously to meet deadlines
- Performs Additional duties as assigned or required
SUPERVISORY RESPONSIBILITIES:
- This position has no supervisory responsibilities
QUALIFICATIONS:
- Associate’s Degree in English, Communications, or related field; Or combination of experience and education
- High School Diploma, or GED and 2 years of related experience
- 1 years of administrative/clerical experience
- 1 years of experience in a customer service role
- Knowledge of Microsoft Office products (i.e. Excel and Word)
- Knowledge of IBM Notes or other database environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Continually required to sit, talk/hear and utilize visual acuity to operate equipment, read a computer monitor and use a keyboard
- Occasionally required to lift/push/carry items less than 40 pounds
- Occasionally (5%) travel within specified region to attend company/industry functions as required
COMPETENCIES:
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Communication - Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Edits work for spelling and grammar; Varies writing style to meet needs.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.