Family Support Specialist

We are Hiring!

Catholic Charities of Steuben/Livingston is growing and seeking a Family Support Specialist to join our Team.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special!

Position Title: Family Support Specialist

Salary: $18.00-20.00/hour depending on years of experience/education level.

Schedule: Full time/35 hours per week

PRIMARY FUNCTIONS:

The Family Support Specialist is responsible for initiating and maintaining regular and long-term contact with families for the purpose of strengthening the parent-child relationship; enhancing parenting skills; providing child development education and activities to encourage development as well as offering support in the areas of goal setting, community connections, and family functioning to aid in reducing the family and its members' overall vulnerability and susceptibility to stress.

SPECIFIC DUTIES:

· Establishes a trusting relationship with families by initiating and maintaining regular contact through home visiting.

· Familiarizes self with parent-child interaction and child development materials and activities.

· Applies basic advocacy and support skills to foster self-sufficiency and a healthy interdependence with the community in families.

· Familiarizes self with the dynamics of child abuse and neglect and demonstrates skill in using this knowledge.

· Seeks and maintains knowledge regarding existing referral sources, sharing this information with families as well as assisting families in the acquisition of such services as appropriate.

· Works in collaboration with families to identify strengths and establish goals.

· Plans and facilitates regular parent groups/socialization events for families.

· Records observation of home visits in an acceptable and timely manner into the HFNY Management Information System.

· Completes all required documentation, reports and HFNY State Forms and enters them into the HFNY Management Information System as required.

· Completes Healthy Families Family Support Specialist Core Training, orientation, and subsequent recommended trainings and conferences.

· Participates in Family Support Specialist quality assurance visits with Prevent Child Abuse New York as well as quality assurance visits with HFNY Program Contract Manager as required.

· Participates in regular staff meetings and meetings with supervisor.

· Manages assigned caseload and other related duties as assigned by Supervisor.

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QUALIFICATIONS:

Minimum of High School Diploma/GED with experience working with families.

Bachelor’s degree in human services or education field preferred.

ADDITIONAL REQUIREMENTS:

• Experience working with families of diverse cultures with the ability to be culturally sensitive, compassionate, and empathetic.
• Strong interpersonal skills with an ability to relate to people with respect for their individual.
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
• Possess excellent verbal and written communication skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.
• Proficiency and experience with PC’s and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered, and insured vehicle.
• Demonstrate commitment to Agency Mission Statement.
• Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

· Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

· Stand, sit, walk, bend, stoop, kneel, and reach.

· Climb up or down stairs.

· Able to reach above or below shoulders.

· Occasionally lift or move objects weighing up to 10 lbs.

· Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.

· Be able to read, write and interpret written documents.

What you will get:

Catholic Charities of Steuben/Livingston offers a well-rounded and comprehensive benefits program.

· Salary: $18.00-20.00/hour depending on years of experience/education level.

· Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

· Paid Time Off, 10 days to start, 15 days after 1stAnniversary.

· Holidays 12-14 paid holidays

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Short-Term Disability

· Long-Term Disability

· Critical Illness Insurance

· Supplemental Insurance

· Flexible Spending Account

· Health Savings Account

· Legal Plan

· Identity Plan

· Employee Assistance Program

· 6% Pension

· Employee 401(k)

· My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

· Applications will be reviewed regularly until the position is filled.

· Phone screenings will be conducted with qualified candidates.

· In-person one-hour interviews will be conducted with candidates who advance after the phone screening

· In-person interviews are typically with 2-4 Interviewers

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Patient demographics:

• Children

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person