Family Centered Service Supervisor

Families First is looking for an individual to join our team as a Family Centered Service Supervisor.

This position will serve the city of Ames in Dallas, Story, & Boone Counties and surrounding areas in Iowa; regular travel is required.

Job Responsibilities

· Assist and participate in Face-to-Face case transition meetings with DHHS staff as needed/requested

· Will make timely case assignments for Family Interaction Services, Family Preservation Services, Non-Agency and Open Agency Solution Based Casework® cases and SafeCare® cases

· Will ensure FSW/FSS/IS and Facilitator caseloads align with contractual expectations

· Will ensure Evidence Based Program (EBP) and Evidence Based Service delivery are implemented with model fidelity, including: SafeCare®, Solution Based Casework® (SBC), Motivational Interviewing® (MI)

· Coordinate and complete trauma informed, and trauma practicing individual supervision with all FSW/FSS/IS/Facilitators, completing and submitting individual supervision forms timely

· Address issues related to self-care and well-being with FSW/FSS/IS/Facilitators to reduce the possible effects of vicarious trauma, secondary traumatic stress, compassion fatigue and burn out

· Monitor FSW/FSS/IS/SFM/YTDM/CSC Facilitators documentation for quality and timeliness

· Complete quality assurance reviews in line with agency policies and procedures

· Attend Solution Focused meetings, Youth Transition Decision Making meetings, Child Safety Conferences and court hearings with FSW/FSS/IS/Facilitators and provide needed feedback to employees

· Build team accountability in a way that meets internal and contractual expectations for communication and documentation timelines, while achieving contractual service deliverables and performance measures

· Will ensure the myriad of documents and service plans align with and support the DHS Case Plan goals

· Will communicate and collaborate with other Program Area Supervisors in regard to family interaction scheduling, coordination and activities

· Have necessary skills to clinically lead SBC case collaboration (Magic Monday) meetings and ensure collaborative case work between the FSW/FSS and IS assigned to the same case

· Have necessary skills to actively participate in multi-disciplinary team staffing process

· Have the willingness and ability to learn the functionalities of TheraManager, run system reports and use system data to drive decision making and service outcomes

· Oversee training and implementation of Families First screening and assessment tools with FSW/FSS/IS

· Provide specialized Family Interaction Training to FSW/FSS to ensure professional supervision provides safety, increase in meaningful child/parent interactions and bonding.

· Have a core understanding for the primary Evidence Based Programs and Evidence Based Services endorsed by Families First, including: SafeCare®, Solution Based Casework® (SBC), Motivational Interviewing® (MI) and Nurturing Parents Program® (NPP)

· Display a willingness to be trained and certified or working towards Evidence Based Program and Evidence Based Service certification, Coach certification and/or Training of Trainers (TOT) certification as requested

· Attend Service Area (SA) specific staffing’s, meetings, and service initiatives with FSW/FSS/IS/Facilitators

· Be accessible to FSS/IS/Facilitators as needed

· Provide coverage for on-call Family Preservation Services one week at a time

· Provide necessary training to employees to assure ongoing progress towards best practice services

· Attend DHS local and statewide meetings and trainings as assigned

· Attend and co-facilitate monthly staff meetings with FSW/FSS/IS/Facilitators and CSE Care Coordinators/Therapists

· Attend and actively participate in internal meetings as assigned

· Attend and actively participate in monthly supervisor meetings as assigned

· Attend and actively participate in quarterly regional meetings as assigned

Qualifications

· Education requirements:

o A Bachelor’s Degree in Social Work/Human Services or related field from an accredited college/university and five (5) years full-time experience in Human Services.

o Required licenses, registrations, and certifications: Possession of a valid Driver’s license within the State of Residence.

· Needs to have excellent verbal and written communication skills

· Must be highly organized

· Displays high work ethic

About Families First

Families First is one of the leading providers of family based, in-home and in-office services in the State of Iowa. Our employees assist children and families with daily stressors, enabling them to balance a family, work, and school.

· We are accredited by the Council on Accreditation.

· We serve approximately 3,000 individuals through our various programs in forty-seven counties within the State.

· We employ approximately 230 employees.

Join our Team – Apply Today!

Families First is an Equal Opportunity Employer. Pre-employment background check required.

Job Type: Full-time

Pay: $49,500.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Human Services: 5 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Ames, IA: Relocate before starting work (Required)

Work Location: Multiple locations