Family Case Manager

Near North Health, a 501(c)(3) non-profit Federally Qualified Health Center (FQHC), is one of the largest providers of community-based primary health care in Chicago. We provide medical services, social services, and nutrition education to medically indigent and uninsured individuals and families. Our philosophy reflects an approach that anticipates community needs and plans for expansions that are developed in accordance to these needs. Throughout our evolution, not only have our methods held up under the intense new demands of ever-changing communities, but also we have come through with shining results. We are proud to report that our successes now serve as a national model for excellence in community-based primary health care.

Position Summary: Provides Case Management Services to pregnant and parenting women, infants and children to affect the delivery of health and supportive services in an integrated manner.

Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.

Essential Duties and Responsibilities:

• Maintains an assigned caseload.
• Conducts monthly or as needed Home Visits to each participant.
• Completes Individual assessments to determine the level of the clients health & service needs.
• Service planning (i.e. development of care plans) and resource identification as applicable.
• Links client to needed services; monitors service delivery and clients compliance.
• Documents clients encounters and data (Includes electronic health record and cornerstone systems documentation).
• Participates in community workshops, conferences, seminars, school programs and health fairs.
• Participates in client staffings and case conferences, as appropriate.
• Participates in identified staff development activities.
• Submits written weekly and monthly reports.

Non-Essential Duties and Responsibilities:

• Client identification through assigned outreach activities.
• Advocates on clients behalf to facilitate access to services.
• Coordinates or facilitates small health education workshops.
• Performs other related duties as assigned.

Education: Bachelors Degree (BSN or other related field in a behavioral science, social service or health-related area).

Required Licensure and/or Certification:

Minimum Experience: 2 years experience in community health or maternal & child health OR 1 year experience in child, family or community services. Good organization and problem solving skills. Typing and/or basic data entry skills. Proficiency in basic counseling skills. Knowledge of community resources and area service providers. Able to read, write and speak English. Good oral and written communication skills required.

Supervision:

Other Requirements: Saturday hours, evening hours and/or may be required to work at a different site.

Near North Health is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Near North Health is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources department at nearnorthhr@nearnorthhealth.org.

Based on CMS mandates, we require all candidates to be fully vaccinated and be able to provide proof at the time of hire.