Facilities Technician: Workplace

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar Games is seeking a Facilities Technician to join our growing Workplace Team. This is a full-time, in-person position to be based in Rockstar's NYC headquarters in downtown Manhattan.

WHAT WE DO

• The Workplace Services team is responsible for ensuring the workplace, building, facilities, and programs work harmoniously to support the core business.
• We create a supportive and safe working environment for the staff at Rockstar.
• We manage and develop operational services and programs, including maintenance, security, cleaning, catering, mail services, space utilization, and strategy.
• We ensure the studios comply with all relevant compliance and legislation.

RESPONSIBILITIES

• Proactively and efficiently find, allocate, prioritize, and fix issues related to studio space.
• Perform routine maintenance walk-throughs on the building and schedule necessary support.
• Manage vendor scheduling, ensuring all work is done to a high standard.
• Utilize trackers and internal management tools to produce reports for the WPS team and other support teams.
• Support customer service initiatives through streamlining ServiceNow ticket requests.
• Help build a safe and comfortable environment for staff and visitors by partnering with business support teams.
• Collaborate with the team to revise, document and create more efficient facility procedures.
• Undertake ad-hoc duties to maintain the building and facilities.
• Collaborate cross-functionally with teams throughout all Rockstar studios.
• Supervise vendors and visitors throughout the space when necessary.

QUALIFICATIONS

• Well organized, possessing the ability to work well under pressure and with attention to detail.
• High level of computer literacy, including MS Office (Outlook, Word, Excel), and Visio.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge and understanding of building management and operations.
• Previous experience successfully working independently and within a group.
• Ability to self-motivate and independently prioritize initiatives with minimal guidance.
• Ability to work overtime and flexible off-peak hours as needed.

SKILLS

• Ability to manage priorities, be flexible and collaborate with multiple stakeholders.
• Ability to work on a variety of projects with an emphasis on proactivity, and critical thinking.
• Passion for creating safe spaces and learning new skills.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.