Express Services Associate (Remote - Hybrid)

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for an Full Time Express Service Associate to join our ONESCCU team at our Miramar Operations Center! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program after 1 year of service

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat, etc. / GAP coverage at half price
• Fixed low rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

Express Service Associate Salary range

• $23.94 - $25.50 per hour

Express Service Associate Duties & Responsibilities

• Build new relationships and membership through sales initiatives cross-sell opportunities and provide referrals to other areas of the credit union.
• Maintains a thorough and current knowledge of SCCU lending and deposit account promotions, criteria, guidelines, procedures, policies, and processes, in order to provide members with current information, and process loans and deposit accounts appropriately.
• Develops and analyzes reports in order to monitor performance, efficiency, and service levels against goals. Delivers required reporting to the Director of Retail Services in a timely manner.

Express Service Associate Qualifications

• 1-3 Years of proven sales techniques required (financial products preferred)
• Ability to obtain CUNA Mutual licensing within the first eight weeks of initial employment. A CUNA Mutual license is required for this role. (Team members will be required to pay for the licensing and will be reimbursed with proof of receipt on the first paycheck after submittal)
• Strong verbal and written skills
• Excellent customer service skills
• Knowledge of basic mathematics
• Prior banking/credit union experience is desired

Express Service Associate Hours

• Must be available M – F 9:00 am - 7:00 pm, and rotating Saturdays 9:00am - 5:00 pm