Universal Toyota is currently seeking reliable, performance-driven individuals to add to our award-winning team of Express Maintenance Service Advisors. Duties and responsibilities may include the following:
- Greeting customers and assisting them with service needs.
- Consulting with technicians about needed repairs and recommendations on customers' vehicles.
- Answering customer questions about service outcomes and consulting with technicians when necessary.
- Informing customers about potential cost savings and warranty protections.
- Assisting customers with deciding to fix their car through the dealership's shop or trading the vehicle in
- Overseeing and managing the service center's scheduling and workflow.
- Must have great customer service skills.
- Must be an active listener.
- Team player.
- Must be able to work and perform under pressure and promise times.