Experienced Debt Collector

Experienced 3rdParty Debt Collectors Needed for Expansion of New Jersey Office

Start the New Year off with an amazing job in Mt. Laurel!

About Us: NRA Group, LLC is a non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery services and credit bureau reporting to America's leading companies for over thirty years. Our organization provides our clients with top quality results, experienced leadership and advanced technologies. Our services enhance clients' operating performance through improvements in cash flow, reduced operating expenses and increased profitability.

Why choose NRA Group, LLC?: Here at NRA Group LLC, we strive to promote a culture of respect and belonging. We believe that every person has worth as an individual and that every interaction should be conducted with dignity and respect. NRA Group, LLC is an equal opportunity employer, and we do not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

Essential Functions:

• Place outbound and field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options.
• Capacity to operate in a fast-paced environment.
• Update collection notes and change account statuses based on established procedures.
• Comprehension and appropriate execution of laws and regulations pertaining to the industry.
• Above all, maintain 100% client satisfaction.

Schedule:

• Monday- Friday
• No Weekends, no late nights
• In office presence, NO remote work
• Full time (40 hours per week)

Minimum requirements:

• One year of third-party debt collection experience required.
• Regular attendance and adherence to a set schedule required, which includes breaks and lunches.
• Strong oral communication and interpersonal skills required, must be an active listener.
• Excellent computer navigation skills required.

Pay Range: $17-$20/hourly; Opportunity to earn weekly incentive bonus (paid biweekly).

Benefits:

• 401(k)
• Flexible spending account
• Life insurance
• Paid time off
• Paid training

Job Type: Full-time

Benefits:

• Dental insurance
• Life insurance
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center

Experience:

• third party debt collection: 1 year (Required)

Work Location: In person