Radius Global Solutions, Inc., a leading provider of integrated omnichannel customer engagement services and technology is hiring Account Specialists (Collection Representatives) for our Commercial Clients for our Fair Lawn, NJ office. This position will be Hybrid: a split between remote and in office.
Excellent opportunity to advance!!!!
Hourly pay + Bonus. Our collectors average an additional 40% of their annual pay in incentives!. Bonus initially is $500 to $1,500 per month!!
The Account Specialists will interact with commercial accounts in the negotiation of collection of defaulted or delinquent debts on behalf of our clients.
Responsibilities:
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone, email, ad letters to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.
Requirements:
· This position requires excellent interpersonal skills and the ability to communicate clearly with consumers on certain client programs.
· You must also be detail oriented, organized, and able to multi-task.
Schedule Requirements
Days
Schedule Description
Monday/Tue 9:30 - 6:30 EST; Wed, Thurs Fri 8:30 - 5:30 EST
Radius Global Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender (including gender nonconformity and status as a transgender individual), age, national origin, sexual orientation, military status, marital status, status as a protected veteran, a person’s relationship or association with a protected veteran, genetic information, individuals with a disability, and any other basis protected by federal, state, or local laws.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid training
- Referral program
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
Education:
- High school or equivalent (Required)
Experience:
- Collections: 2 years (Required)
Ability to Relocate:
- Ramsey, NJ 07446: Relocate before starting work (Required)
Work Location: Hybrid remote in Ramsey, NJ 07446