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Form of workConcord Hospitality is known in for its unparalleled standard of excellence as a hotel developer, owner, and operator across all capabilities. We provide dedicated hotel management services to full-service, luxury and upscale select-service hotel properties. Having been in business since 1985, our portfolio has grown substantially. We are well known within the industry for our expertise and excellence within the different brands. Concord is deeply committed to the guest experience and to providing a great workplace that is inclusive to all. Our rich and vibrant culture is what separates us from our competitors.
We are hiring an Executive VP of Operations. This role will be responsible for multiple hotel operations and the reporting responsibility of our Senior VPs of Operations and Regional Director of Operations, focusing on continuous improvement of operational and service standards as outlined by Concord Hospitality and our brand affiliates.
Responsibilities:
- Handle long range planning, troubleshooting and projects as directed by our COO.
- Liaise with our CEO, brands, hotel owners and operators, ensuring needs are met and relationships are positive and successful.
- Conduct negotiations with brand consultants and other parties to achieve set goals, keeping the interest of the company in mind and maintaining positive relationships with all parties.
- Lead and direct efforts of our operations teams, ensuring quality and consistency amongst our hotels.
- Maintain focus on upholding brand standards, policies, and procedures, staying involved in various professional networks with brands and peers, assuring Concord is on the cutting edge of operationally.
- Regularly perform asset evaluations ensuring that daily operations protect owners' assets, keep owners abreast of hotel performance variations, trends, and forecasting.
- Analyze score cards to ensure hotels are operating at maximum potential.
- Prepare and maintain annual department budgets.
- Engage discipline leaders to effectively support hotel operations.
- Inspire, embrace, and support the Concord Cornerstones and culture, be an advocate of our culture.
- Act as a resource for human resources issues as needed and ensure that company policies are followed.
Requirements:
- Proven track record of successfully leading teams within the different quality brands and with multi-unit properties.
- Ability to conceptualize and articulate business presentations and strategies from a financial and operations perspective.
- Experience managing and leading teams with multi-unit properties.
- Ability to work and to develop strong relationships with multiple hotel operators and owners, asset managers, brand leaders and all levels of associates within the Concord family.
- Ability to develop hotel leaders to their fullest potential for future promotional opportunities.
- Prior leadership experience as a General Manager in full-service environments.
Benefits of Working for Concord Hospitality
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life harmony and we are committed to provide the best guest experience in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord! We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Pay Range: $300,000 - $350,000
