Executive Researcher

Healthcare professionals around the world rely on KLAS to provide them with usable information regarding the performance of healthcare technology solutions.
The Executive Researcher works closely with healthcare professionals at every level to understand their experience with existing technology and help them use our data to make upcoming technology decisions. This research is the lifeblood of KLAS and this position is key to achieving our mission.
We seek an experienced relationship builder to:

• Understand and gather the critical research data needed to complete our analysis projects
• Navigate provider organizations to find the best contacts to engage in research for the appropriate subject matter
• Conduct virtual interviews with healthcare provider executives, directors, and industry experts to discover the performance of their technology and services solutions
• Quickly build a strong rapport with providers at hospitals, clinics, and other healthcare organizations
• Fulfill urgent data requests to help us meet publication deadlines
• Familiarize providers with KLAS data through website tours, tool demos, and sharing and reviewing critical report data

• An investigative and curious mind-set
• Tenacity in achieving difficult goals and timelines
• Resourcefulness, be able to use various reach out methods
• Excellent, professional communication
• The ability to take full ownership of assignments
• Great organization and time management
• The ability to face and overcome steep learning curves

• Bachelor’s degree or equivalent experience preferred

Please be aware when applying that this is a research position that does not include analysis. If your experience and characteristics align with what has been listed, please apply by submitting your resume and an accompanied cover letter.
Candidates are encouraged to read this article prior to application: https://klasresearch.com/article/hiring-character-first/903
Salary range starts at $50,000 annually depending on experience. We offer top-tier benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.
KLAS Research has a hybrid work policy to allow team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as two full days expected in-office.
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

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