Executive It Desktop Support

Job Description:

This position will provide executive level IT support to our clients executives and admin team onsite at their corporate headquarters.

• Will need to be available 24/7 for on call purposes

• Ability to travel as needed - this position will need to be onsite in Battle Creek at least 3 days per week; some additional travel to IL offices and Grand Rapids office may be requested

• Looking for someone with a technical background who has the ability to work closely and communicate at an executive level

• Someone with an AV background would be a good fit for this position (within hospitality industry)

• Day to day this person will support executive leadership and their admins with PC and windows support, mobile support, video conferencing, Microsoft teams, troubleshoot WiFi issues, etc.

• Strong communication skills required

Skills:

Troubleshooting, Windows, Mobile, Hardware, Customer service, Executive support, Windows 10, Support, audiovisual, Active directory, Desktop, tablet

Additional Skills & Qualifications:

Travel expectations / % of on-site Battle Creek vs. Remote

If there are high tier meetings and executives are all meeting it’s on us to be there and those travel expenses are reimbursed

Could be up to 6 trips per year between US locations

Further qualifying the priority skills including A/V skills specifically

Foundational understanding of everything

A lot of O365 Issues

Internet / networking

Mobile both android and IOS

If things need to be escalated to an L3, we escalate to them, handle all follow up if needed

Opportunities for growth / additional notes

Someone who sees this as an opportunity to grow their brand

Travel to an executives home to set-up apple TV, redo their wireless

Has a feel of a 24/7 support POC for these executives – taking calls over Christmas or Thanksgiving holiday’s…these things happen

Very big focus on customer service! Focus as an entry point to a phenomenal organization, willingness to take on more work, etc.

This will be a first shift opportunity on a Contract to

Hire basis. Pay will be negotiable based on experience.

*Please apply if you're interested in hearing more about the

opportunity and if you feel you're capable of completing any of these job

duties*

*We are looking to set up interviews as early as next week*

* CompTIA Certifications are desirable for this role *

*Medical, Dental, and Vision Benefits Offered from Day One*

* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.