Executive Claims Specialist - D & O/EPL

Crum & Forster Company Overview:

Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

 

Job Description:

Executive Specialist – D&O, EPLI & Crime – Executive Risk Claims

The Executive Specialist will handle a regular diary of primary and excess private and public company D&O, EPLI, and Crime claims. These claims involve a high degree of technical evaluation and often include complex issues. Experience in D&O claims is required. The Executive Specialist will be expected to analyze and resolve such claims from a coverage determination, assess potential exposure in a timely and accurate manner, and steer the litigation and/or negotiations through resolution.

This position will add to a growing department, and will report to a Manager of Executive Risk Claims. This position has a flexible workplace location for the right candidate, including with the ability to work largely remotely and/or with a hybrid in-office/remote presence in the Jersey City, N.J., Morristown, N.J. or other C&F office nationwide.

Primary Responsibilities

• Accountable for the full handling and control of all claim matters assigned from inception through resolution, including: timely coverage analysis and letter writing; investigation; evaluation; reserve adequacy and timeliness; diary maintenance; management of defense and coverage counsel; reinsurance reporting; and claim disposition. The adjustment of these claims may eventually require occasional in-person attendance at mediations, settlement conferences and trials nationwide.
• Consistent prompt evaluation of potential exposure of claims assigned as well as an ability to adapt to changing circumstances and identify potentially significant high exposure claims. Possess an ability to consider and formulate a possible resolution strategy at the earliest opportunity by, among other things, setting appropriate and timely reserves and communicating with defense counsel, insureds or others to successfully achieve such strategy.
• Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims.
• Superior customer service to policyholders, agents, and others encountered during the claims handling process is expected.
• Where needed, the Executive Specialist may market claim services and coordinate and participate in presentations to customers or potential customers.
• May work on special projects, as assigned.

Minimum Requirements:

• Minimum of 4-6 years of experience handling D&O claims, with opportunities for more experienced adjusters (5 plus years), and salary commensurate with experience. Candidates with experience in other professional or management liability lines will be considered on a case-by-case basis.
• Juris doctorate preferred but not required.
• Must possess multiple state adjuster licenses.
• Demonstrated presentation skills.
• Exceptional organizational skills.
• Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, policyholders and senior management.
• Travel required for occasional in-person attendance at mediations, settlement conferences, trials and industry conferences.
• Experience with Microsoft Office suite of programs.

 

 

What C&F will bring to you:

What C&F will bring to YOU:

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
• A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

 

 

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