Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $37,593.00 - $43,966.00
Work Day/Hours: 8:00 am- 4:30 pm
Our internationally accredited Durham Police Department is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!
This position is devoted to providing support functions for law enforcement activities and staff including investigatory assistance, evidence processing and retention, crime analysis, victim assistance and forensic science. Performs administrative, technical and/or customer support work for law enforcement personnel and citizens. There is an established operational routine to be followed and decisions are limited primarily to choosing how quickly the work is performed and the sequence in which the work is performed to meet established standards and deadlines.
Responsible for entering data, responding to inquiries, ensuring accuracy of data or evidence, providing customer service, and processing information. Receive, process, record, store and dispose of physical evidence including, maintaining chain of custody and records; assuring security of property and evidence storage areas; processing evidence for transport to labs; distributing lab reports; ensuring proper procedures are followed; and providing customer service.
Duties/Responsibilities
- Facilitates chain of custody operations by receiving, packing, processing, recording, storing, transporting, and/or disposing evidence; ensures accuracy and security of evidence and assigned storage areas; and ensures compliance with chain of custody and other applicable policies and procedures.
- Maintains databases, records, logs, reports, files, folders, and other documents; prepares information packets; enters and updates data; and reviews work for accuracy and completeness.
- Provides customer service, typically interacting with law enforcement personnel and the public in accordance with evidence-handling protocols; testifies in court, as assigned; responds to routine inquiries in person, via phone or email following all protocols and confidentiality requirements; and refers non-standard inquiries to higher level staff.
Minimum Qualifications & Experience
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Two years of related experience.
- Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire.
Additional Preferred Skills
- Must be able to work in a warehouse setting.
- Able to work a flexible schedule and be on-call.
- Required to lift at least 20lbs.
Benefits – General Full-Time Employees
- 11-12 paid holidays per year
- 12 standard work days of vacation per year
- 12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 10.15% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year*
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
- Health Insurance