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SalaryJob Description:
This position is responsible for supporting the planning and execution of customer related events including but not to limited Annual Exchange Customer Conference.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Coordinates logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
- Attend and participate in planning meeting (s)
- Assist in coordination of vendor services
- Provides on-site event support.
- Travel required (approximately 15%)
- Participate in other projects or duties.
SUPERVISORY RESPONSIBILITIES: N/A
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to juggle multiple priorities and meet deadlines.
- Ability to follow standard practices and procedures in order to resolve basic issues.
- Must be detail-oriented and possess the ability to follow detailed instructions.
- Ability to work with general supervision on routine work, more detailed instructions on new projects or assignments.
- Ability to build stable working relationships internally.
- Ability to listen and understand information and communicate the same.
- Must possess good organizational skills.
- Must be results oriented, customer focused, and exhibit good interpersonal skills.
- Proficiency in Microsoft office packages (Microsoft Teams, SharePoint, PowerPoint)
- Sufficient knowledge of business communications, including telephone, voicemail, and e-mail and operations of office machines, such as photocopier, scanner, and fax.
- Able to lift twenty-five pounds
EDUCATION AND TRAINING:
- Bachelor’s Degree in Business, Marketing, or a related field; or equivalent work experience
- 0+ years of experience in a business to business, customer facing role
- Or equivalent combination of education and/or experience
- Position requires this person to be in a commutable distance to our King of Prussia, PA headquarters location for event preparation
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
- Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
- Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
- Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
- Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
- Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
