Event Sales Coordinator

Summary 

Event Sales Coordinators are more than just good taskmasters, organizers and salespeople—they’re  talented experience-makers. They work the phones (and their emails and social media) relentlessly to close  inquiries and coordinate events with our Sales & Operations Team to ensure our guests’ events are  executed with world-class precision ensuring flawless execution and superior guest experiences! 

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Sell, manage and cultivate SPiN Membership inquires—and transform those inquiries into annual  memberships and member events. 
• Respond to all Child/Teen Birthday Party inquiries as well as social-events as required—and  transform those inquiries into booked events. 
• A great communicator and can speak with ease to the features and benefits of SPIN’s distinctive  properties, membership and event packages. 
• Support Monthly Team Sales Goals to meet them.  
• Become an expert with our reservation systems and CRM to effectively manage the database for  all public and private event reservations 
• Go beyond being a good Sales Coordinator & salesperson to become an experience- maker  extraordinaire — work with clients to plan and coordinate events down to the last detail. 
• Liaison with our Sales & Operations Team to ensure that the events you book and support are the  kind of world-class experiences that our guests expect and our company strives to provide and ensure  accuracy of all event BEO’s (Banquet Event Orders) and floor plans. 
• You understand the unique needs of all kind of events—from member events, private parties and  corporate events to fundraisers, kids’ parties, and more. 
• You diligently tend to and cultivate your client relationships both during the planning process and  beyond for repeat business. 
• Taskmaster extraordinaire on special projects and assignments given by your Director of Sales and/or  General Manager. 

Qualifications 

• 1-2 years’ experience within the Sales & Hospitality industry 
• Associates or Bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality) • Excellent verbal and written communication skills 
• An ability to own and resolve problems.
• Attention to details. 
• Hospitality experience preferred. 
• Proficiency in Microsoft Office, Outlook and work processing applications. 
• Experience in working with booking software platforms such as Seven Rooms, Tripleseat,  Salesforce, Delphi - a BONUS but not required. 

Employee Acknowledgement