Event Barista

ABOUT US
Ohm Coffee Roasters is a small but hard-rocking specialty coffee roaster, with a loyal and fast-growing customer base in and around Napa, CA. Started in May 2016, the truck visits local farmers markets, wineries, and events big and small primarily in the North Bay. We are a mainstay of the Napa Farmers Market, and have had our truck at some of the premier events in the area including BottleRock, Auction Napa Valley, the Napa and Sonoma Film Festivals, Hardly Strictly Bluegrass, and Napa Porchfest. In addition to the truck business, Ohm also sells to local grocers, cafés, restaurants and wineries, as well as online via our website and rapidly expanding subscription service. We are looking for a few rockstars to join our tight-knit, hard-working team, and offer competitive compensation and career advancement opportunities.

Purpose of the job:

The Ohm Coffee Roasters Barista is responsible for helping our customers “amplify” their day, safely, deliciously, profitably, and with a smile. They are responsible for carrying out Ohm customer service standards while hand-crafting incomparable coffee beverages, taking orders, and interacting with customers. The barista is often the first and last team member a customer will interact with during their Ohm experience, so a confident, cheery, and helpful disposition is necessary.

Essential roles and responsibilities include the following. Other duties may be assigned:

• Provide Rockstar customer service and be the face of outstanding customer experiences during every shift.
• Serve Rockstar products as you create exceptional hand-crafted beverages using company drink recipes and procedures, maintaining the highest quality and consistent product standards.
• Latte art. A huge part of serving a great product is serving it with excellent presentation. Latte art is not a new-hire requirement but should be a priority during training.
• Staying up to date and educated on all of our products and services, develop a deep understanding of our various types of coffee, regions, and other products.
• Assist with setup and breakdown of our rocking new coffee truck, as directed by management.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong interpersonal skills, with the ability to accept constructive feedback, share insight, and work well with others.
• Ability to communicate clearly and concisely, both orally and in writing. English required, Spanish or other languages a plus.
• Ability to work as part of a team with an understanding of one’s specific contribution to the overall picture.
• Self motivation - being able to assess your work environment and tackle what needs to be done.
• Knowledge of customer service techniques with a relentless focus on the customer.
• An eye for detail, especially when it comes to product quality.
• Flexible schedule is preferred, including being open to working weekends, early mornings, evenings and special events as business opportunities arise.

Education and/or Experience

• Minimum age requirement: 16 years of age or older.
• Minimum high school diploma or equivalent preferred.
• Minimum one year of customer service, or six months of specialty coffee experience.

Certificates/Licenses/Registrations

• ServSafe or equivalent CA food handler certificate.
• SCAA training/certification a plus.
• First Aid/CPR certification a plus.

Psychological Demands of the Job

The psychological demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Unwavering integrity and honesty.
• Embodies a positive, friendly, can-do attitude, combined with an urgency to deliver results. Takes initiative.
• Actively contributes to a positive workplace environment based on inclusivity, mutual respect, hard work, dedication to excellence, and fun.
• Ability to work calmly and effectively in a fast-paced environment.
• Well-organized, detail-oriented, able to multi-task.
• Consistently punctual, and meets deadlines.
• Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
• Curious and passionate, and willing to apply both to coffee.
• Continuously seeks opportunities for personal growth.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 40 lbs. and frequently bend and twist from the waist, and bend from the knees.
• This position will require frequent standing, stepping up/down truck steps and rear platform.
• Gross and fine motor use of arms, hands, and fingers.
• Regularly required to handle food, hot beverages, and work with sharp objects.

Equipment Used:

• Specialty coffee equipment including espresso machine, grinders, hot water tower, pourover station.
• iPad-based POS

Pay: $20-$30 per hour (includes tips)

Job Type: Part-time

Pay: $20.00 - $30.00 per hour

Expected hours: 12 – 16 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Shift:

• 4 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Barista: 2 years (Required)
• Specialty Coffee + Latte Art: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Napa, CA (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road