Bay Harbor Yacht Club, a private club located near Petoskey, MI, provides breathtaking views and exceptional service for both guests and members year-round. BHYC boasts several exquisite restaurants, multiple recreational outlets, and large event spaces, all situated on the Bay Harbor marina. We recently completed a multi-million-dollar renovation which included expanded summer seasonal dining, a new Grille Room, State of the Art Fitness Center, Aquatics Center and a Relaxation Spa!
- FREE employee meals- lunch and dinner program
- Discounts on BHYC Retail and Spa merchandise
- On-the-job training- we train all skill levels!
- Employee referral program bonuses
- Educational Scholarship Opportunities
- Professional Development Opportunities
- Uniform Attire
- Flexible Scheduling
Job Duties:
- Possess a positive, warm, and welcoming demeanor.
- Positioned at Front Desk and act as first point of contact for arriving members and guests.
- Greet and acknowledge members and guests entering/exiting the Club and provides attention.
- Learns members’ names and preferences to the best of ability.
- Serve as the member concierge: Answer incoming calls to the Club and transfer calls as necessary, taking and editing dining and member event reservations.
- Maintains supply of print materials at the entrances of the Club, including management business cards, member, and prospective member promotional materials, club guides, in-house signage, etc.
- Registers and fulfills guests’ and members’ requests (i.e. places phone calls, holds letters or packages, locate wine orders or member online purchases, etc.).
- Assists with registration for members, prospective members, and reciprocal club guests.
- Assist members with general office requests, including making copies, binding reports, completing faxes and scans, etc.
- Keep the coat closet neat and orderly. Check coats when necessary.
- Complete various department administrative projects as needed.
- Perform other duties as assigned.
- 1-2 years experience in hospitality or private club industry or related areas preferred.
- High School Diploma required, bachelor’s degree in business field preferred.
- POS system experience and knowledge preferred.
- Experience and knowledge of Microsoft Office required.
Job Competencies:
- Ability to work in a fast-paced environment.
- Strong organizational skills to prioritize work activities.
- Strong interpersonal skills required.
- Strong integrity when handling confidential personal and sensitive information.
- Excellent written and verbal communication skills.