Address
Form of work
Salary3402 Arizona Ave, Joplin, MO 64804, USA
Job Position: Server (Part Time Position)
We are looking to add 2 servers to our evening team!
Hours are 5p-10p (3-4 days a week depending on hotel occupancy) would like someone that could also learn bartending in case we need someone as a fill in.
- Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
- Be attentive to guest’s needs.
- Prepare food and beverages for service to guests and present food according to established health and presentation standards.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Clear and clean tables in a prompt and efficient manner.
- Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform department/outlet opening or closing duties as required.
- Ensure that wait staff stations are clean and maintained throughout shift.
- Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty.
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
- Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- May assist with other duties as assigned.
Qualifications:
- Must be available between 5pm-10pm Sun-Sat, available weekends and holidays.
- Previous server experience preferred but not necessary.
- Being able to talk with the guests and provide great experience is necessary.
About KMG Hotels:
KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.
