Escrow Officer

Louisville Title Agency is seeking a highly organized and detail-oriented Escrow Officer to join our team. In this role, you will be responsible for completing the escrow process for residential real estate transactions from order entry up to the closing. The Escrow Officer coordinates with all parties involved in the transaction, prepares all necessary documentation, and ensures the transaction is correctly prepared for closing.

Responsibilities

• Oversees the escrow process from beginning to end, including coordinating with all parties involved in the transaction (buyers, sellers, lenders, real estate agents, etc.) to ensure a smooth closing process.
• Communicates effectively and provides excellent customer service to all parties involved in the transaction.
• Reviews Title Commitment for closing and clear outstanding issues by contacting necessary parties.
• Collects and maintains all necessary documentation and funds for the transaction, including purchase agreements, deeds, title reports, HOA fees and closing statements.
• Sends detailed closing instructions to all parties via Close Simple (Settlement statement/HUD; documentation needed for closing)
• Follows procedure guidelines to ensure escrow process is consistent, accurate and compliant with all laws and regulations.
• Second to answer phones and acts as a back-up to the receptionist.
• Performs other duties as assigned.

Qualifications:

• Ability to project confidence and competence, even in challenging situations
• Extremely high level of customer service ability
• Excellent communication skills, both written and verbal
• Ability to prioritize and manage multiple tasks simultaneously.
• Professional demeanor and customer service attitude with the ability to remain optimistic under any client circumstances.
• Ability to work collaboratively in a fast-paced, deadline-driven environment.
• Quickly adapts to changing circumstances, shifting priorities, and unexpected challenges.
• Knowledge of escrow and title industry practices and regulations
• Proficient in Microsoft Office and escrow software applications including RamQuest and Close Simple
• Familiarity with real estate documents and terminology
• Strong mathematical and financial skills
• Ability to maintain strict confidentiality.

Benefits:

• Competitive salary and benefits package
• Paid Time Off, Medical, Dental, Vision and Life Insurance and 401(k) available

Additional Information:

• Start date: Immediately
• Location: Toledo, Ohio

About Louisville Title

Louisville Title is Ohio and Michigan’s trusted title agency. For more than 75 years, we have provided exceptional residential and commercial title and escrow services to property buyers, lenders, realtors, and attorneys. From title agents and Escrow Officers to attorneys and transaction managers, our team of qualified and licensed professionals meet and exceed your real estate title needs.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: From $43,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer Service: 2 years (Required)

Work Location: In person