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SalaryThis position is responsible for all or part of the following duties and responsibilities.
Demonstrating strong decision making, analysis and communication skills examines the process lenders use to determine whether monthly escrow deposits will provide sufficient funds to pay taxes, insurance, and other bills when due. This position supports the Escrow Supervisor, and all others on the Data and Document Processes Management team.
Demonstrating strong decision making, analysis and communication skills examines the process lenders use to determine whether monthly escrow deposits will provide sufficient funds to pay taxes, insurance, and other bills when due. This position supports the Escrow Supervisor, and all others on the Data and Document Processes Management team.
Job Duties and Responsibilities:
Escrow Analysis (85%):
- Analyze loan level files and policies and procedures on behalf of Allied and our clients. Review and analyze servicing reporting for escrow advances, lender placed insurance, and fee research. Accurately verify, key, and/or memo insurance information in relation to all escrow product/coverage types (windstorm, hazard, wind, etc). Update loan history based on research and documentation received (either written or verbal). Accurately compose written information for loan histories
- Gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results
- Assess company and client needs through receipt of information, research of loan history and analyzing data. Look for telltale trends or areas of improvement.
- Thoroughly understand Hazard forced placed certificates, procedures, and consequences of not following the correct processes and/or procedures. Maintain a knowledge of escrow servicing regulations to maintain compliance with Federal, State and agency specific guidelines
- Effectively and professionally present Escrow policies, procedures and tips as needed. Follows up and resolves problems or issues with little to no direction from supervisor or Document & Data Processes Management Team. Handles unique processes with little to no direction from supervisor or Document & Data Processes Management Team. Distribute and exchange information with others
- Conduct Web inquires to insurance companies to verify insurance and process the escrow work queue images with accuracy while meeting or exceeding department benchmarks
- Meet or exceed set goals and assigned workload expectations for productivity
Workload Support (15%):
- Report any system related issues
- Assist supervisor with special projects
- Assist with mentoring of other employees in the Document & Data Processes Department as required
- Answers questions, corrects errors, and resolves discrepancies
- Prolonged periods of sitting at a desk, working on a computer, and being available and responsive via email/phone/messaging
- Performs other duties as assigned
Qualifications (Education, Experience, Certifications & KSA):
- High School Diploma required
- Associate’s degree, Vocational, or Technical School preferred
- 1-2 years of directly related work experience required
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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