Equipment Logistics Associate - Day Shift

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Equipment Logistics Associate - Day Shift.
In this role, the Equipment Logistics Associate will function as a member of the Equipment & Logistics team and work collaboratively with Clinical Engineering and other departments. This position will support the Equipment & Logistics team by serving as the operational liaison & customer service-lead for equipment management in the Manhattan Clinical Equipment Service Center

Job Responsibilities:

Customer Service:

• Manage the Equipment Check-in Desk in the Manhattan Clinical Equipment Service Center
• Provide stellar customer-service to all stakeholders, including inpatient areas, perioperative services, ancillary staff, sterile processing department, hospital operations, and others
• Contact departments and end users to ensure equipment is retrieved in a timely fashion
• Escalate concerns to Equipment & Logistics leadership or Medical Director as needed

Data-System Management:

• Open work orders for all equipment that is in need of repair or inspection
• Ensure work orders are properly closed out before device is returned to service
• Ongoing database clean-up in Clinical Engineering computerized maintenance management system (CMMS) platform
• Support completion of Equipment Management HRO scorecard

Real-Time Locating System (RTLS):

• Provide day-to-day management & operational ownership of Real-Time Locating System (RTLS) tagging and Mobileview system
• Ensure equipment is appropriately RTLS tagged & entered correctly in Mobileview system
• Continuously monitor battery life and arrange for battery changes as needed
• Monitor exception reporting of RTLS tagged devices and deploy resources to address changing tags
• Monitor metrics related to RTLS/equipment locating, as determined by Equipment & Logistics leadership
• Conduct follow up and real-time training or education to end users on RTLS/Mobileview on as needed basis.
• Manage inventory of tags and batteries (TBD)

Daily Equipment Oversight:

• Partner with Nursing units to support completion of central telemetry tracker
• Coordinate in-room inspections to ensure regulatory compliance for all stationary equipment
• Perform other duties as assigned.

Equipment Logistics Support:

• Assist in the execution of stated goals and objectives for Equipment Logistics Office
• Build and promote positive working relationships with all stakeholders
• Perform other duties as assigned.

Minimum Qualifications:

• Associates degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience
• Excellent customer service skills
• Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook
• Familiar with Internet applications; familiarity with other databases and analytic tools a plus
• Effective oral, written, communication, interpersonal skills, with demonstrated ability to adapt tone and style for broad and diverse audiences
• Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers
• Ability to work within a team environment as well as independently
• Time management skills and ability to work well under pressure

Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $45,541.60 - $70,063.76 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here