Epic Principal Trainer

Job ID: 728752

Title: Epic Principal Trainer

Client: State of North Carolina - DHHS

Location: Raleigh, NC

Position: Remote (Occasional Onsite)

Job Description

CANDIDATES MUST BE CREDENTIALED IN ASSIGNED EPIC APPLICATIONS

Epic-credentialed Principal Trainer needed for a fast-paced EHR build for healthcare facilities operated by NCDHHS DSOHF.

Experienced Epic-credentialed Principal Trainers (PTs) needed for clinical and revenue cycle end user, super user, and train-the-trainer training. Candidates for each position must have or obtain credentials required for assigned Epic applications:

Inpatient Principal Trainer - Must be credentialed in the following:

• EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, & Behavioral Health
• TED105 Training Wheels Behind the Scenes
• Long-Term Care Certification (LTC500)
• Training Environment Build Certification (TED300)

With preferred experience in Secure Chat & Rover, Clinical Case Management, & Behavioral Health

Key Duties:

• Developing role-based training content, independently or with team members, using a variety of software
• programs, tools, and applications such as Microsoft Office.
• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer
• any participant questions.
• Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing application assignments by prioritizing assignments and by creating and adhering to timelines.

Skill

Required / Desired

Amount

Years of Experience

Last Used

Epic Principal Trainer Experience

Required

3

Must be certified in EpicCare Inpatient - ClinDoc, Long Term Care, and Training Environment Build

Required

Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards

Required

Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications

Required

3

Demonstrating flexibility with respect to required changes in training content and delivery methods

Required

Being cooperative and approachable and taking time to listen to and address others' questions or concerns

Required

Ability to learn new content and leverage that knowledge to develop strong training programs

Required

Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely

Required

Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material

Required

The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible

Required

Has a strong work ethic willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles/adversity

Required

Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing, adjusting materials to audience

Required

3

Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges.

Required

3

Experience performing job shadowing

Required

3

Credentialed and/or experienced in developing the Epic training environments

Highly desired

3

Experience with Secure Chat, Rover, Clinical Case Management, & Be

Job Types: Full-time, Contract

Pay: $55.29 - $66.58 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Raleigh, NC 27601: Relocate before starting work (Required)

Work Location: Hybrid remote in Raleigh, NC 27601